1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
McHenry, Maryland
Positive section of review
Beautiful location in a gated community. We really loved the fireplace out on the deck. We spent every night out there.
Negative section of review
There we some things that could have been cleaner and some maintenance issues that could have been in better working order.
San Francisco, California
Positive section of review
Our room was clean and the size of the room was good. And everyone we interacted with was very nice and friendly.
Tierra Verde, Florida
Positive section of review
Rooftop bar was great Breakfast was great - friendly and accommodating staff at breakfast
Guntersville, Alabama
Positive section of review
Staff are very welcoming & never had a problem with our staying
Panama City Beach, Florida
Positive section of review
The staff was very kind and helpful, and the breakfast was good.
Negative section of review
Hallways and elevators needs to be cleaned a little more.
Missoula, Montana
Positive section of review
Our room was clean and comfortable.
Negative section of review
We felt a bit self conscious about the very public spas/ hot tubs.
Orlando, Florida
Positive section of review
The staff are great .
Negative section of review
Need dishes pots pans plates to use kitchen and also had roaches I hate roaches.
Farmington, New Mexico
Positive section of review
Semi friendly staff
Negative section of review
Charged us for a stained sheet that was already stained when we entered the room. And the tv did not work.
Lincoln City, Oregon
Positive section of review
Room size
Negative section of review
I went to the hot tub in my bathing suit after a long day out and about, and the closed sign for maintenance and a padlock on the door greeted me. The desk had told his where the pool towels were, and didn't indicate any closures. The description of amenities online says fresh cookies and the website pictures hot breakfast in a couple of the pictures...the reservation desk person (who was abrupt and less than friendly) at check in said they no longer had either! I suggested that they then needed to change the website, and he didn't even acknowledge the comment (that was the man the day we checked in, the woman the other 2 days was great) The microwave blew up with my oatmeal in it, with loud noises and sparking, and the last day the toilet was plugged, and we had to use the lobby toilet. Also, there was long, curly dark hair in the shower and I have short hair and my friend is blond!
Old Orchard Beach, Maine
Positive section of review
Very good
Negative section of review
Close to everything