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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Albuquerque, New Mexico
Positive section of review
I reported to the staff that handyman who installed the left hand door handle in a right hand door. This install made it so you had to pull up on the handle to exit the room, their answer was to put a label on the door instructing you to pull up. This is a fire hazard not allowing proper egress from the room especially if the person is blind and cannot read the label. When I told the front desk they replied that all the doors were getting new locks on September 17. I'm a retired Home Inspector of 20 years, when I see a issue I report it to the front desk, especially if it's a safety hazard
San Luis Obispo, California
Positive section of review
Very large rooms, clean and spacious. Cute, cottage inn vibe and it was nice to have complimentary tea, coffee, apple cider and cookies every evening. Rooms were spotless and well appointed. One thing to note is that there is no daily housekeeping or turn down service unless specifically requested....not too big a deal if you are only staying for a few nights
Negative section of review
Everything was great
Riverside, California
Positive section of review
One person can make a whole experience. Front desk lady was so mean. Guy who came out brought it back to a 4. Then she came again. Girl is wearing pj’s yelling at me for my neighbors room. Knocks on his door with me present . Blames it on me.
Negative section of review
The front desk woman, horrible person
Williamsburg, Virginia
Positive section of review
The pool area was awesome! The apartment was a little outdated but very nice, larger than expected and very comfortable! The neighborhood was pretty quiet, we took a nice walk around.
Negative section of review
The appliances were very old. Assuming circa 1990s or early 2000s, which is old for appliances. Dogs should be allowed.
Brooklyn, New York State
Positive section of review
Everything was great the staff was nice the hotel was nice and quiet. Had a great nites sleep
Negative section of review
The only thing was the AC thermostat it was a little hard to set
Kalispell, Montana
Positive section of review
Location and that its close to my favourite coffee shop, starbucks
Negative section of review
Tv
Los Angeles, California
Positive section of review
The location is ideal for its proximity to Santa Monica and LAX.
Negative section of review
The hotel is dated, with a noticeable odor and an uncomfortably hot lobby. The staff offer little communication, adding to the poor experience. The adjacent convenience store is dilapidated and permanently closed, and the only water option is marked with a sign essentially warning guests not to fill their cups “out of consideration for others.” I was motivated enough to leave by 6AM on a day where I really didn’t need to rush.
Fort Bragg, California
Positive section of review
Beautiful view
Amarillo, Texas
Positive section of review
Comfy bed
Negative section of review
It just needed some TLC, modernization
Lake George, New York State
Positive section of review
None I booked another hotel because this was not clean and they didn’t refund my money
Negative section of review
Everything I see on the room wasn’t clean