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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Indio, California
Positive section of review
The property appears to be beautiful at night. Was unable to view it in the daylight as supposedly the check in person left early (per security staff) & I wasn’t able to get keys to get in. Was sent 3️⃣ separate times to different locations after 2230 ish hours & getting lost trying to get back to the entrance w/ entry guards
Negative section of review
Organization & knowledge of system
Flagstaff, Arizona
Positive section of review
It is very central to a lot of convenient food options and grocery stores. Only a 6 minute drive to Downtown Flagstaff. The jacuzzi and pool are great. The rooms are nice and updated. The staff were all very friendly.
Kailua-Kona, Hawaii
Positive section of review
No breakfast Like location Quick Check In with great instructions Clean Rooms Like Home super comfortable All appliances in top shape Even washer dryer We will defintely return.
Negative section of review
All we like We did not find what we didn’t like
New Orleans, Louisiana
Positive section of review
The location was perfect, and the value added to that. The staff was great, especially the lady serving the breakfast!!
Negative section of review
Ice machine on my floor not working.
Spokane, Washington State
Positive section of review
Nice rooms! Super clean! Great setup and tons of space! The nicest hotel at the airport! Great value!
Negative section of review
The elevator did not work upon arrival, with no assistance.
Branson, Missouri
Positive section of review
It was conveniently located and did have a nice pool.
Negative section of review
Our room - 112 — was awful. We told the manager about it who might I add was never in the office… spent most of the time out of the office. Her kids were outside when we got there and someone had to run and get her. Our room smelled like mold and musty mildew. We got in late around 11 and we were tired. Bought some febrreze odor van and nothing touched it. We all ended up super congested and stuffy the next day. Finally, we decided it wasn’t worth it and left a day early. Worst room I’ve ever stayed in, and I’ve stayed at a lot of hotels. The breakfast wasn’t breakfast at all. Honestly, it shouldn’t even really be considered breakfast. The hotel was very dirty and the whole room just felt wet and moist. I stayed because the reviews weren’t bad, well, it was a bad choice. Would not recommend staying here to anyone.
Bellingham, Washington State
Positive section of review
Clean and friendly especially Lia from the bar.
Newark, New Jersey
Positive section of review
The atmosphere was calm and quiet
Negative section of review
The drive trying get to the location
Monterey, California
Positive section of review
Location
Negative section of review
Too small considering the price. Not even a table in the room.
Biloxi, Mississippi
Positive section of review
Location
Negative section of review
The tv in room 320 did not work, floors were dirty and had trash on them, no carpet as advertised on booking, room phone didn’t work, bathroom had bodily hair in the bathtub, the rolling chair has crumbs in it. After immediately noticing these things I informed the front desk agent about it and nothing was done to rectify the issue. She simply stated “when it rains it pours” due to her dealing with another issue on the second floor. She’s offered to have someone in house keeping clean the room a bit at 11pm at night. I refused. I’m not sure if they were sold out for the night or not but we were never given the option to change rooms. I ended my stay a night early due to the terrible experience.