How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent Reviews
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Travelodge by Wyndham Traverse City MI
Traverse City, Michigan
Average Review Score: 7.4-
Positive section of review
The hotel room was very nice and clean, the staff was very friendly and went out of their way to help us. Unfortunately the bed was horrible and we got very poor sleep. The bed mattress was worn and dipped in the center making it very difficult for two people to sleep comfortably and causing us to roll to the center into each other. The Staff was very helpful and apologetic and rotated the mattress for us to see if it would help, but it did not. The toilet flushed very slowly and sometimes not at all, it took several flushes for everything to go down. Also I was very disappointed the hot tub jets did not work, I always only book a hotel with a hot tub and was not happy it wasn't working properly. The pool was very nice and clean and enjoyed swimming. The hot tub did have hot water which was nice but the jets are necessary. I know none of this was the fault of any staff member, they were excellent. The Manager and owners need to resolve the other problems.
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Negative section of review
The beds!!!!
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Quality Inn & Suites Kearneysville - Martinsburg
Kearneysville, West Virginia
Average Review Score: 7-
Positive section of review
I did not like anything about the property. The staff was rude. Place is filthy and infested with big bugs. Asked for a refund was told I would get one. Waited a week never received one now they’re saying they don’t know what I’m talking about. Stay away from this place.
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Negative section of review
Dirty and disgusting infested with bedbugs do not stay here
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Drury Inn & Suites Columbus Dublin
Dublin, Ohio
Average Review Score: 9.2-
Positive section of review
We have stayed in a lot of motels that include breakfast, and I'm never impressed. I was wrong about this place. It has the best breakfast ever! The motel was very clean everywhere.
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Negative section of review
Nothing to dislike at this motel.
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Microtel Inn & Suites by Wyndham Daphne
Daphne, Alabama
Average Review Score: 6.7-
Positive section of review
The room was comfortable. Just needed the one night accommodations.
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Negative section of review
All was fine for what was needed. Needed a quite place to rest before the next day's matters that I had to attend.
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Lundeen Inn of the Arts
Las Cruces, New Mexico
Average Review Score: 9.4-
Positive section of review
Owner is charming and weath of information on history of the Inn.
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Negative section of review
Backyard area needed to be cleaned up and maintained better
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Hyatt Place Albany Downtown
Albany, New York State
Average Review Score: 8.4-
Positive section of review
Location was great. Checking in and out was easy.
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Negative section of review
The bedding smelled weird. Hard for me to sleep.
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Red Lion Hotel and Conference Center St. George
St. George, Utah
Average Review Score: 7.8-
Positive section of review
The pool was awesome the staff was wonderful..
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Negative section of review
O
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The Napa Inn
Napa, California
Average Review Score: 8.9-
Positive section of review
Breakfasts were wonderful
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Negative section of review
Had to walk up stairs to our room
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Brentwood Hotel
Saratoga Springs, New York State
Average Review Score: 7.9-
Positive section of review
Location
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Negative section of review
Very basic, and dated for the price. No spoons provided for making tea or coffee, no sugar, no creamer or milk. It's the little things
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TownePlace Suites by Marriott Los Angeles LAX/Hawthorne
Hawthorne, California
Average Review Score: 8.1-
Positive section of review
The facilities and amenities are good, except for one of the hotel front desk.
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Negative section of review
So I booked this hotel for a week with family. I have 3 kids. After spending most of our time out, arrived one night at 10pm and after couple minutes I got a call from front desk personnel saying she got complaints from guest below us about jumping., running around. We are trying to get ready for bed, so there will be running around (kids) but jumping I don't think so. Anyways, mind you this is the first complain I got and was flabbergasted when I was told that if this doesn't stop, "she can call security and can kick us out". I had to ask if she is kidding me because first of, we are not making noise on purspose (like we are partying or something) and I had to tell her I have kids so it is bound to happen. And again, it's not like I have gotten this complain multiple times and didn't listen. She for her to literally say that to me? I was shocked and falbbergasted. I am disgusted with her behavior and how she attend to this kind of matter. She should find a job that doesn't involve customer service. Clearly, she doesn't have any good manners.
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