How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent Reviews
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The Whitehall Hotel - BW Premier Collection
Chicago, Illinois
Average Review Score: 7.6-
Positive section of review
We loved the location, it was so close to everything and a beautiful part of town, right next to all the shopping, the 360 experience, and a beautiful church. The beds were super comfortable, and the hotel room was very nice and spacious. The bathroom was smaller than expected, but very nice, and the water pressure in the shower was FANTASTIC! I really liked this hotel and would absolutely stay again just for the comfy bed and shower pressure.
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Negative section of review
The only downside that I was not aware of was that we had to pay for parking; it was $56 a night. Luckily, the parking was in a garage, there were plenty of spaces, and it was right across the street, so that made it worth the money. The only downside of the room was that some of the wallpaper was peeling off due to the humidity. There are no ice makers on the floors, but if you want ice, you just have to call the front desk, which was pretty easy.
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Amazing Downtown Condo W Pool And Free Parking
Nashville, Tennessee
No reviews yet-
Positive section of review
Parking was simple and secure with the gated garage, which gave me peace of mind. The apartment was very spacious for a one-bedroom, spotless, and well kept. The location was excellent—close to Broadway and conveniently placed so that getting anywhere else in the city didn’t take long. Overall, a smooth and enjoyable stay with zero complaints.
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Negative section of review
No complaints!
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Alpine Inn & Spa
South Lake Tahoe, California
Average Review Score: 6.9-
Positive section of review
Great location, within comfortable walking distance of Heavenly Village, Stateline Transit Center, grocery stores, and restaurants. Great price for a one-night stay.
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Negative section of review
Nothing comes to mind. I just needed a place to sleep for a night.
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South Hills Motel
Pittsburgh, Pennsylvania
Average Review Score: 8.1-
Positive section of review
It's close to a lot of restaurants was also close to my family's house for which I was going up there to see
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Negative section of review
There were cigarette Burns on the comforters. There was bugs in the bathtub. There was no Wi-Fi. The cable was very limited and very outdated. The woman there was very nice and friendly and helpful, but the man was very ignorant and yelled at my fiance about a roll of toilet paper, which when we came in a room there was only not even a half on the roll. It's truly unacceptable and I really wouldn't recommend too many people go there to give them their business to pay almost $350 to stay somewhere. There are certain things that should be in a hotel room in 2025 and anybody owning a business like that should learn how to talk to their customers and treat them with the respect that they deserve. I know personally me and my fiance will never be going to back. The way he screamed at her about the toilet paper basically ruined one of our nights and had he done that to me. I might have ended up in jail because again there's just certain things you shouldn't do and you should appreciate the people that's coming to your property thank you and please put this on booking.com so that others can see and be wary of what we had to deal with and can decide for themselves if they want to deal with that
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Hayward Inn
Eugene, Oregon
Average Review Score: 8.5-
Positive section of review
Staff was friendly, bed was comfortable, pool was very clean
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Negative section of review
It was all great! Would have been even better if there was a hot tub
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Fairfield Inn & Suites by Marriott Columbus Airport
Columbus, Ohio
Average Review Score: 8.5-
Positive section of review
Property was clean and very close to airport
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Negative section of review
They left me stranded at the airport for almost an hour waiting on the shuttle. It only arrived because the neighboring hotel sent them for their people. When I kept calling the hotel the woman was rude and shirt and refused to check on the shuttle.
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The Hollywood Franklin Hotel near Universal Studios
Los Angeles, California
Average Review Score: 8.4-
Positive section of review
Very vintage liked it very clean
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Negative section of review
It was over $40 for parking and we parked at ourselves because we had our Tesla and didn’t have a key and yet still had to pay $40 even though we didn’t use the valet
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Bella Beach House
North Topsail Beach, North Carolina
No reviews yet-
Positive section of review
Closeness to beach
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Negative section of review
No cable or satellite TV
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The Historic Taos Inn
Taos, New Mexico
Average Review Score: 8.3-
Positive section of review
Location
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Negative section of review
Rooms are a little old and worn out. Shutters were broken and there was a musty smell. Also pull out couch was horrible to sleep upon.
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AC Hotel by Marriott Downtown Los Angeles
Los Angeles, California
Average Review Score: 8.3-
Positive section of review
Nice facility and room. Mattress was great and AC kept temperature perfectly. Curtains were great as they blocked out almost all city lights and they auto closed or opened once I started them. Breakfast buffet had a great frittata, good fruit, perfect croissant, and attentive staff.
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Negative section of review
Elevator situation is a bit confusing as well as checking in ABOVE rooms instead of below and then selecting the wrong direction when you call the elevator. There was a hair on my made bed as well as in the bathtub. The controls for the shower are confusing. Not being able to pick up my vehicle from the same drop off location was a pain. Location is sketchy but luckily there are plenty of food options inside the hotel or 33 Taps just downstairs that has good food, great service, and online ordering for pickup.
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