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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Kansas City, Missouri
Positive section of review
Started off great at the front desk. Everyone was friendly and helpful. The hotel looked brand new and very spacious. The room was clean and modern looking. Very close to the airport and interstate. Went down for a Nebraska football game and it was perfect. We brought our Ford Lightning EV and were able to charge overnight. This might be the only place we’ll stay at in KC.
Negative section of review
Hard to find anything we didn’t like but we did notice we could hear footsteps from the people above us.
Amelia Island, Florida
Positive section of review
The area, staff, atmosphere, pool, location
Negative section of review
They don't clean daily. We had to go get more towels & wash cloths. We were there for 3 days & 2 nights. When I booked the hotel on booking.com, it was very misleading. This was my birthday weekend. I booked two Queen sized beds, a pull out couch with a balcony. When I arrived, I was told there is no pull out couch nor balcony. I would have had to stay on another side of two hotels that are now joined together & pay more! I would like to have a partical refund for this mistake as I learned that it was no fault of the hotel staff & moreso on the website. Although the hotel was gorgeous & ABSOLUTELY AN AMAZING STAFF, this stay was very misleading & inconvenient.
Albuquerque, New Mexico
Positive section of review
great breakfast. Very nice room
Ellensburg, Washington State
Positive section of review
Location, staff, nice room
Negative section of review
Water in shower was only warm, even when cranked up to maximum. A bit tricky to get into the parking lot.
Hayward, California
Positive section of review
Comfortable, clean
Crested Butte, Colorado
Positive section of review
Nice room
Negative section of review
Poor directions on how to get into the parking garage
San Francisco, California
Positive section of review
Location
Negative section of review
No daily room service , no breakfast
Ocala, Florida
Positive section of review
Clean and cozy, perfect for couples or families.
Irving, Texas
Positive section of review
The price is affordable and convenient.
Negative section of review
I was nervous about bedbugs and/or roaches due to the poor cleanliness of the room. Tried cleaning up a bit and you can look at the napkin and see for yourself how dirt just a small portion of the floor was. Stayed one night, there’s no way it should be that dirty going into the room. It was also mildew growing on the bed and the AC unit, as pictured. We couldn’t take a shower because we were worried about cleanliness.
San Clemente, California
Positive section of review
Plenty of fun activities!
Negative section of review
Our pool towels were not in our room