1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Lake George, New York State
Positive section of review
Everything, very clean comfortable staff were welcoming.. overall a great place.. even with renovations going on during our stay it wasn’t messy at all everything was kept very clean.. my family really enjoyed it.
Negative section of review
The woman in the breakfast area constantly swearing in front of my kids because there was a mess on the floor !
Kissimmee, Florida
Positive section of review
Excellent location. Hot tub, pool and e-charging station conveniently located
Negative section of review
Pool table across the road.
Deer Harbor, Washington State
Positive section of review
The overall cleanliness of the room was good, which we valued.
Negative section of review
We recently stayed at this hotel, attracted by the beautiful room views of the water shown in online photos. Unfortunately, the room we received, although still overlooking the water, did not match the expectations set by the images. It's important for future guests to note that not all rooms offer the direct views as advertised. Additionally, while the hotel claims to offer free Wi-Fi, this service is only available in public areas. We paid an extra $15 for in-room internet, which proved problematic; the system does not allow you to log out to switch devices, and we were unable to connect our laptop as intended. On a positive note, the overall cleanliness of the room was satisfactory, but there were a few oversights such as a slightly dirty bathtub, a musty smell from the pillows, and a disturbing blood spot on one of them. The reception staff mentioned they were transitioning to a new system, which led to an unexpected $47 charge that was supposed to be refundable. I am still awaiting this refund, which is separate from another $250 deposit. While the hotel has potential, my experience was marred by these issues. Clear communication about room views and internet charges, along with better attention to cleanliness, would have made a significant difference. I hope to see improvements in these areas for future guests.
Pine Knoll Shores, North Carolina
Positive section of review
Location was excellent! Beautiful view of beach and ocean!
Negative section of review
Wish the restaurant was open. A little pricey for one night.
Macon, Georgia
Positive section of review
Room was very nice. I had a great view
Negative section of review
the breakfast needs more options. Maybe add more fruit
San Bernardino, California
Positive section of review
The bed was amazingly comfortable
Negative section of review
The fan in the bathroom was loud
Knoxville, Tennessee
Positive section of review
Very clean and comfortable
Negative section of review
None
Monroeville, Pennsylvania
Positive section of review
I didn’t have breakfast
Negative section of review
Room was kind of warm and air conditioning wouldn’t go below 72. It wasn’t enough to ruin the stay, but it did get a little warm at times
Queens, New York State
Positive section of review
Quiet and comfortable
Negative section of review
Longer breakfast time
Blue Ash, Ohio
Positive section of review
Very spacious
Negative section of review
No elevators