1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Arlington Heights, Illinois
Positive section of review
I didn't eat at breakfast but my family did and they had nothing but great things to say about the food and service. The pool was very nice and clean. The fitness center was also clean and organized. The TV in our room was very large, we didn't expect that.
Negative section of review
We only had 1 issue. Our room number was 211 and at time we could not get into our room. Looked like the keycard worked, and using the app to unlock the door also turned green but the door was still stuck. Maintenance came extremely fast and was able to get the door open.
Hyannis, Massachusetts
Positive section of review
Front desk attendant was very friendly and polite. Booking.com did not advise me of a $150 deposit fee - front desk attendant waived the deposit Room was awesome! Family size with 2 rooms and a bathroom - bed was very comfortable!
Negative section of review
Wish we could've stayed longer!
Chicago, Illinois
Positive section of review
Desirable location for our visit. We love the Market area and close to daughter’s home. The rooms are very spacious with a large bathtub. Decor is industrial chic.
Negative section of review
N/A
Orlando, Florida
Positive section of review
How you can text and we’re greeted by guess services. Anything I need I just texted and it was done
Negative section of review
How you had to pay for the bikes
Vero Beach, Florida
Positive section of review
Hotel and room were clean, conveniently located and very comfortable.
Negative section of review
The entrance was awkward to get to as you could only enter going in one direction from the main road, otherwise you had to u-turn.
New York, New York State
Positive section of review
I liked the closeness to shopping and the park
Negative section of review
The check in and checkout policies are not thoughtful . My stay was for 3 nights, My flight caused me to arrive the morning of of day 2. My flight was at 7:00pm on my last day. But because they hotel has a firm policy on checkout time, I was informed that I have to checkout at 11:00am. I asked for late checkout but was told I had to checkout at 11:00am and check back in at 4:00pm. Which did not make sense plus the cost for the extension was not cheap. After a lot of persistence on my part I was given the ok to stay in the room after I paid for another night. Which was not at a cheap rate.
Avon Center, Ohio
Positive section of review
Breakfast was good
Seneca, South Carolina
Positive section of review
Very clean
Negative section of review
Nothing
Ocean City, Maryland
Positive section of review
Spacious
Negative section of review
My son found a roach in a dresser, and the dresser was missing 1 drawer as well, we moved rooms due to the complaint bit this room was loaded with knats flying all around smh was disappointed
Myrtle Beach, South Carolina
Positive section of review
NOTHING!
Negative section of review
It’s like pulling up to a trap house. People out side dealing drugs and doing drugs. The room had holes in the wall , bed broken and sitting on the floor. People setting outside their rooms getting high. Absolutely never again! Disgusting !