1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
Overall the room was very comfortable. The outlets on the side table on the left side stopped working as i think it became unplugged. I believe the hotel is still getting “settled in” from the total renovation..which again is just terrific. We enjoyed our stay here and will definitely stay here again. Location is perfect as we were UWSiders when we lived in the city. The bar was also great. Loved Serafina in the hotel.
Negative section of review
nothing.
Honolulu, Hawaii
Positive section of review
My flight arrived earlier and I asked Aya, receptionist took me so nice that she found my room around 1pm so I can relax.
Negative section of review
Room is nice size and nice and clean.
Pleasant Prairie, Wisconsin
Positive section of review
Room was clean, most of the staff was helpful. Great price
Negative section of review
When I first arrived the toilet seat was hanging off the toilet. The refrigerator didn't work, but they said just give it a little time to cook. I asked for another refrigerator but they said they couldn't do that and I ended up losing all of the food I had. There was a fight in the middle of the night between two guests that woke me out of a dead sleep. I was actually scared to leave my room.
Lakewood, Washington State
Positive section of review
The location was great close enough to town center and mall.
Negative section of review
Sketchy room with sketchy people surrounding the area.
Augusta, Georgia
Positive section of review
Room was very clean and the workers were awesome
Negative section of review
Nothing
Prattville, Alabama
Positive section of review
The room was clean and the staff was great.
Orlando, Florida
Positive section of review
Friendly staff and location
Bradenton, Florida
Positive section of review
Location. Big rooms
Negative section of review
Was not very clean
Myrtle Beach, South Carolina
Positive section of review
Location
Negative section of review
Breakfast
The Colony, Texas
Positive section of review
serenity