1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Preston, Connecticut
Positive section of review
It was friendly and clean and cozy and a great size. Even down to the chef that took my order a little late for my son so that was a life saver! I would definitely stay here again when I'm in the area!
Negative section of review
The pool was a little small but it was only us down there when we went so it worked!
Santa Fe, New Mexico
Positive section of review
Room and pool were fine, but the breakfast was the worst I've had at a motel, and that's a low bar. Coffee was undrinkable, apple inedible and there was little else.
Negative section of review
See above
Corsicana, Texas
Positive section of review
Everything was great with this unit. Very spacious & comfortable. Very cute decor. Relaxed on the balcony & enjoyed the view every afternoon. Highly recommend!
Negative section of review
Only issue we had was not realizing that the pool gates were locked & we had not been given the code. No one around to get it from & the host was not able to return our call in time before we had something else planned. That is absolutely the only suggestion is to get this info from your host ahead of time.
Greenwich, Connecticut
Positive section of review
The room was clean. Area close to the train in Greenwich to NYC is great. Restaurant choices outside of hotel in the area always appreciated.
Negative section of review
We have been here before we loved it so much we rebooked when I had work in the area. Arrived this year to find the hotel in complete construction NOT just the lobby area. Which is how it is worded online. The entire atrium was gutted. Construction zone and boards up with dirt, dust and saws construction sounds everywhere. Make shift lobby desk at back door. We had no idea the hotel was under this much renovation. Online suggesting the lobby area under refurbishment but the entire center of the hotel atrium (which is the biggest part of this hotel) under major construction impacting the whole hotel. No easy access to facilities that might be seconds away, having to walk around even outside around exterior of hotel to access spaces seconds away from the inside. Hallways had food and trash. Rude and unruly guests, drunk/high running through the hallway outside our room at midnight. Still no restaurant. We came back for that atrium and peace. We booked and paid for an atrium view and got moved to a street view. Honestly with the hotel in such a mess no atriums rooms SHOULD be an option at all. Unfair to allow guests to choose an atrium room online knowing full well the condition and disruption to your stay. No discount or price change after the room changes. We will probably not be back, and will have to find a different area hotel. Also $20 per day to park.
Baker City, Oregon
Positive section of review
No breakfast was served but the very nice lady that checked us in gave us some packages of Oatmeal, granola bars and hot cocoa packages.
Negative section of review
The heater was loud.
Savannah, Georgia
Positive section of review
The 2nd hotel room was spacious. The breakfast was good. The staff was friendly and helpful.
Negative section of review
I didn't love the location; it seemed unsafe. I had to switch rooms, as my first room was the very first room of the hotel, next to the elevator. The bed looked like someone had been sitting in it. The remote was missing. The phone didn't work. However, the staff relocated me to a different room, and it was much better. I also signed up for hotel option with breakfast included through Booking, and was charged a large fee for breakfast again anyways.
New Orleans, Louisiana
Positive section of review
Large property, wonderful outside spaces, great location.
Alton, Illinois
Positive section of review
The staff was very courteous and easy to speak to.
Negative section of review
I'm disabled and they had no elevator. They put me on the 1st floor, which was basically the basement. No windows opened. The top blankets were stained. And it kinda smelled funky.
Las Cruces, New Mexico
Positive section of review
Food was below par
Negative section of review
More attention to keeping supply filled, food was not good.
Las Vegas, Nevada
Positive section of review
Clean and well lit
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