1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Flagstaff, Arizona
Positive section of review
The food was amazing, the staff was very friendly, and the pool was clean. Our room was spacious and clean, the hotel was quiet when we were sleeping. We enjoyed our stay
Las Vegas, Nevada
Positive section of review
Ivory Tower room was large and very comfortable. Hotel has free parking, a pleasant casino and many dining options. It is located about 1/2 mile from Strip.
Negative section of review
Unfortunately folks enter and exit rooms at all hours and let doors bang shut.
Fernandina Beach, Florida
Positive section of review
Location is great for the beach, also great to have places to eat that were walking distance. Very peaceful and pretty, loved the cottages.
Negative section of review
There was a musty smell in both cottages.
Fort Lauderdale, Florida
Positive section of review
It was close to everything. The restaurant was great. We had wonderful dinner. So much fun. The place was very clean. Great view.
Negative section of review
The kitchen needed a lot of things. Fry pans were the worst. Need to do some update on kitchen inventory.
Hammond, Indiana
Positive section of review
Nothing was good from Check to leaving the same night after immediately checking the room
Negative section of review
I had to wait 20 minutes for anyone to check me in Friday night. I had called several times to ask questions about the hotel. When I got checked in she was not very friendly or helpful. She (Katrina ) was very unprofessional and unfriendly! We checked out the room to make sure for bed bugs. pulled out the sofa bed and it was dirty sheets, a hair in the sheet, the springs was coming out of the backside of the mattress , food wrappers in the bed. It looked like bugs in the sheets. She told me the pool was closed all weekend with no explanation after we checked it. The bathroom was nasty dirty! I was so mad I went down to the front desk. She refused to cancel my reservation and clean the room. She wouldn’t give me credit for my room for the weekend. I had to call corporate 3 times to get a cancellation and refund offered to me. This was a family vacation with family for my grandson birthday. We had to rush around trying to find accommodations after we walked out of that Hampton Inn. She charged my credit card for the room Friday night. The elevator didn’t work right. My family was stuck in the elevator and the door wouldn’t open or close. I told my family to get off the elevator. I would never recommend this Hampton Inn location at all! It looked like a bug or something on the wall. It was so gross. I want my refund that the gentleman from corporate said that he would escalate my complaint for supervisor! I will never spend another dime in your company! I will stay at another business. That hotel was the nastiest place I’ve ever seen. They had bed bugs!
San Francisco, California
Positive section of review
Beautiful place and staffs truly San Francisco roots up
Negative section of review
Just more rooms available but you have to book ahead
Mascoutah, Illinois
Positive section of review
Clean accommodations-helpful staff - good value
Atlanta, Georgia
Positive section of review
Very clean, great location.
Negative section of review
I didn't like that you have to pay an extra fee for parking. I was also unaware of this fee when I made the reservation. I didn't find out until I arrived.
Davenport, Iowa
Positive section of review
The location was convenient
Negative section of review
Bathroom wasn't clean. Charged for room key at check-in without being informed. Outlet loose and shorting. Lights flickered intermittently. Alarm clock broken. TV too small to see from bed. Vending machine onsite half full and only of expired hot Cheetos.
Richmond, Virginia
Positive section of review
Location
Negative section of review
The quality of room. It looked like the hotel is poorly maintained, especially the room I stayed in.