1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Carlsbad, California
Positive section of review
I liked the location. It was not far from shops and it was the perfect location for our Legoland trip. Although, it was next to a motel. The building and property seemed well kept visually. It had the curb appeal to seem safe and nice. I liked that parking was close to our hotel room as well.
Negative section of review
The bathroom tub was leaking. The couch inside the room is very outdated and not that comfortable. I think that is something that should be upgraded. I feel with a better couch it would have made the room more elevated. Also, the stools to sit on could be upgraded as well. They look a little dated and are not very comfortable.
Santa Cruz, California
Positive section of review
The staff is friendly, especially the overnight front dest worker, he was very nice and helpful, made our stay enjoyable. Thank you
Negative section of review
The only thing would have to be the breakfast... They need more hot choices and keeping up with guests' breakfast rush...
Los Angeles, California
Positive section of review
Great location Lively atmosphere: While it might get a bit loud, I enjoyed the nightclub vibe in the lounge area. Friendly staff
Negative section of review
Unexpected Fees: I was surprised by a $75 charge for early arrival, and by an additional $300 hold on my credit card. It would be helpful to have this information upfront. Maintenance Needed: The hallway carpet needs a thorough cleaning. Poor Bathroom Lighting: The bathroom lighting is extremely dim, making it difficult to get ready to hit the streets. I did most of my shaving near the window. This feels out of place with the hotel's modern, industrial aesthetic. MISC: A few things were broken: my lamp was broken, the table wasn't sparkling clean and the carpet was just okay. No dedicated frig or microwave in the room. I hope this honest review helped.
Carlsbad, New Mexico
Positive section of review
Very crean, bed is comforter enough to rest. Staff very friendly and helpful. Just becouse of the staff I Will come back.
Negative section of review
Light on kitchen was very pale, could be better if provide an Led light. Ac too freezing, I turn it off and then room comes to Hot, there is no way to be a comfy climate inside the room, Bathroom is nice but Will be better if it would have a place to put the soap,shampoo,and wash towel inside the shower. Shower floor looks old and dirty,I washed it before taking a Shower but didn't work! It wasn't dirty, just looks dirty.!!
Atlanta, Georgia
Positive section of review
Location location location!!! Loved that I actually felt like I was at home in a Chicago neighborhood.
Negative section of review
Could have used 1 more bathroom :) but totally get it due to the layout and old building, loved the shower!
South San Francisco, California
Positive section of review
Location and airport shuttle. Keith was the only good front desk staff.
Negative section of review
Unfriendly Front desk staff, Dio. Morning front desk staff didn't relay request for room clean up to housekeeping. No clean towels. Had to ask the front desk for new towels. Lacking in customer service.
Mundelein, Illinois
Positive section of review
Easy access, does have an elevator, hot breakfast and good coffee.
Negative section of review
Nothing
Pensacola Beach, Florida
Positive section of review
Clean, great pool area, and access to beach
Negative section of review
Nothing
McHenry, Maryland
Positive section of review
No breakfast was included.
Negative section of review
Hot water was difficult to get and didn't get really hot.
Sarasota, Florida
Positive section of review
Location
Negative section of review
Property was being renovated and it was a mess. Staff wasn’t the friendliest.