1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
Wonderful hotel - location is very central yet on a quiet street so you can sleep nicely, all staff members were very friendly and courteous, the level of cleanliness was exceptional. The hotel is rather new (or refurbished) with very good showers and comfortable beds. I was really pleasantly surprised as usually hotels of the same price range in NYC can be a mixed bag. Herbal teas in the lobby are of high quality. Plenty of towels in the bathroom; 2 bottles of water and soft drinks for free every day.
Negative section of review
I really can't come up with anything that I did not like, the hotel indeed presents excellent value for money! They even gave me a staff member's umbrella until I bought my own! Will definitely come back.
Tuba City, Arizona
Positive section of review
Loved how clean it was with good quality linens. We had a fridge in our room. There was a work out room and the free breakfast at the restaurant was delish! The staff were friendly. We will be back.
Negative section of review
There is no elevator so make sure you request a first floor room when you book if you can’t do stairs
Helen, Georgia
Positive section of review
The location was excellent. We could walk just about everywhere we wanted to go. The peaceful atmosphere was wonderful. Breakfast varied daily. Great trip.
Negative section of review
The room was a little dusty. There was hair on the pillowcases when we checked in. I received a text from Ryan to welcome us and ask if we needed anything. I asked for fresh pillowcases and he brought them right up.
Annapolis, Maryland
Positive section of review
Great location, love the decor and ambiance, restaurant on property was nice, bedroom was roomy, and we loved the text option if we needed anything
Negative section of review
Coffee in room was gross and old. Had to buy coffee everyday downstairs, no microwave in room, lighting wasn’t good in the bedrooms nor the hallway to the door.
Grand Junction, Colorado
Positive section of review
We were very impressed with the comfort and cleanliness
Negative section of review
Not a thing. It all was lovely
Raleigh, North Carolina
Positive section of review
It was convenient to all the shopping centers
Negative section of review
The room was nasty and has bed bug. I was in a smoking room 133 and room has really bad bed bugs
Orlando, Florida
Positive section of review
I liked the staff, amenities and the location
Negative section of review
I did not like that I booking.com and Marriott lead me to believe that I would receive points for my stay with Marriott. I also did not stay in a balcony room even though it said I would have a balcony room in my booking. I did not complain about the balcony at the property because we had already waited hours for our room even though I said I’d be there for an early check in.
Clarksville, Indiana
Positive section of review
Was pretty close to where we wanted to be
Negative section of review
It took an hour plus to check in and get our rooms and the pool was closed, it’s the only reason we booked the stay, it would have been nice if you put that on the web site so one knows up front.
New Orleans, Louisiana
Positive section of review
Great location close to everything
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