1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Richardson, Texas
Positive section of review
The hotel is beautiful, all clean, elevators working well, everything is electronic, the room is beautiful, clean, the linens and towels are white and clean, all furniture are beautiful, the mattresses are comfortable, the breakfast is good. Laundromat, gym, jacuzzi and pool are wonderful. The view is stunning. I hightly recommend.
Negative section of review
Nothing
Corpus Christi, Texas
Positive section of review
It is very elegantly decorated. All high end appliances in the kitchen including a touchless faucet. The bathroom has a touchless flush and the most up to date showers. The lighting is exquisite and tasteful throughout. The location is perfect for every activity or adventure in the area.
Negative section of review
N/A
East Stroudsburg, Pennsylvania
Positive section of review
Iris, the desk clerk was very helpful. Cara the historical tour guide was very pleasant. I enjoyed my mini massage. For the most part, the room was pretty clean. Spent all my dining at the Gem& keystone Tavern. Tommy and Logan were wonderful servers. The food was delicious.
Negative section of review
On the 2nd night of my visit, my television kept freezing. Daniel from maintenance did try to fix it but stated they were overhauling the system to a new carrier. I was one of several complaints. Was not told the River Room restaurant would not be open. Bathroom, yet clean, had broken window shade, broken tiles by towel and the toilet paper was behind you when you sit down. Ceiling had water stains. Room at end of hall, next to balcony. Had to keep curtain close so nobody could see in my room.
Charleston, South Carolina
Positive section of review
We had a wonderful in room dining- for breakfast - pancakes and omelet were delicious! Came timely and fresh and hot!
Negative section of review
Wish there was a frequent guests program.. we staycation with you all year long.
Traverse City, Michigan
Positive section of review
The employee was very accommodating and helpful. Room was clean and breakfast was excellent.
Ocala, Florida
Positive section of review
Did not use any of the amenities. Room was nice and clean. Location was good.
Negative section of review
I didn't like the TV programming format. I could not get the Masters Golf tournament on and had to go next door to the Crab Shack to watch the tournament.
San Francisco, California
Positive section of review
The staff here was lovely and very helpful. Really made us feel welcomed.
Negative section of review
The cleanliness, there was lots of things that didn’t seem right. From the lack of animates, to very poor cleanliness. Upon arrival there were towels in the shower that were used and wet. Shower gel and shampoos were completely empty as well. The carpet looked like it was vomited on close to the tv stand with wall spatter to go with the stained carpet. The bed, the bed was a great idea then Murphy bed made the room look so much bigger, however there was wood chipping from the bed frame all over the carpet and behind the bed Frame. Closing the bed up caused the debris from the wood to left up. Finally, the furniture is very minimalistic and so it’s the expectation of comfort. From the night stand to the 2 movable wool based tables the rooms simply looks unorganized used up and very poorly cleaned.
South Haven, Michigan
Positive section of review
Absolutely.A beautiful place. I enjoyed myself immensely.
Chesapeake, Virginia
Positive section of review
Everything
Negative section of review
N/a
Kinder, Louisiana
Positive section of review
Everything
Negative section of review
Nothing
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