1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New Orleans, Louisiana
Positive section of review
The location was quiet but still close to everything. Loved being so close to Frenchman Street. The room was large, bed was comfortable, loved the walk in closet. The room and entire hotel was very, very clean.
Negative section of review
Would have loved a small cafe for breakfast and coffee.
Napa, California
Positive section of review
The new rooms are very nicely done. The bed was very comfortable! The complimentary water and wine were nice.
Negative section of review
The halls had dirty dishes sitting outside of rooms for multiple days. The shower gel was completely empty in my shower. One of the sinks was clogged in the bathroom and had disgusting stuff dried in the sink. The property was unkept, the garbage area where the dumpsters are had garbage on the ground for days and the doors were wide open for all to see. Staff member upon check in was not very friendly and seemed very rushed. The cafe food was inedible, we spent $37 on a couple of breakfast dishes and threw them out, they were so bad. They were also out of plastic forks and made no effort to find us any silverware. Lastly and the worst part was that we were charged by Meritage for our stay that we pre-paid for on booking.com! I've been trying to get ahold of someone for 3 days to resolve with no return calls! I'm so frustrated!!!
Galveston, Texas
Positive section of review
It’s awesome ! Everything is so close , beach is right in front . We really enjoyed our stay.
Jackson, Mississippi
Positive section of review
Breakfast was good. Check in and out was very efficient. We’ll be back on Thursday.
Negative section of review
Nothing, everything was fine.
Adamsville, Tennessee
Positive section of review
Room was very clean & roomy . Bed was great !
Negative section of review
No luggage rack in the room & no coffee or juices in the mornings.
South Lake Tahoe, California
Positive section of review
Location . Heated Pool . Big room.
Negative section of review
Nope
New York, New York State
Positive section of review
location is fabulous!
Negative section of review
I did not find bed comfortable
Central Point, Oregon
Positive section of review
Pretty view
Negative section of review
Our room reeked of pot and there were ants all over the bathroom, so bad I found them crawling on me.
Memphis, Tennessee
Positive section of review
The name.
Negative section of review
AC was inop so they moved us at midnight to a supposed to be suit; which was Ant infested. A guest had their car broken into which left us in fear of safety. Trash sat in the hallway for two days disgusted The worst marriage proposal weekend because of this $556.00 bait and switch this was not the Hilton we thought and I'm seeking a refund. Sad
Los Angeles, California
Positive section of review
Nothing
Negative section of review
Everything. Location is sketchy, owner is a fraud and provides very bad customer service. We arrived to the property after a super long flight to find out we do not have enough beds for our family since they falsely advertised the sofa is a sofa bed. It was not. After too many calls and emails they brought an air mattress that kept deflating all night. They also provided only 4 towels and 4 blankets for a family of 6. My son slept on the floor the entire night and did not have a blanket. Then they promised to refund us and later claimed they will offer that refund only if we stay again in this exact property. Obviously it will never happen. Again, the owner is a fraud, beware and never stay there.