1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Des Moines, Iowa
Positive section of review
The pool and hot tub were awesome. The beds were very comfortable with plenty of pillows. It was very clean. The breakfast was great. The staff there was all friendly and helpful. Best hotel I've ever stayed in.
Negative section of review
Can't think of anything I didn't like .
Orlando, Florida
Positive section of review
The staff was very nice. They responded when we needed towels and a slip mat for the bathtub. We liked the ceiling fan.
Negative section of review
Our unit was pretty dirty. There were hairs stuck to the dirty floor. Sticky counters and door knobs. Hated time share pressure sales. We should have known better! The trash dumpster was always overflowing.
Greenville, Alabama
Positive section of review
Fay, Miss Mary, and the 2nd shift manager were all extremely friendly and helpful. Outstanding all the way around!
Negative section of review
Very clean and breakfast was great
Orange Beach, Alabama
Positive section of review
Property is unbelievably maintained to be 45 years old
Negative section of review
All goid
Orlando, Florida
Positive section of review
Bed, washer and dryer, TVs
Negative section of review
We were most disappointed that our room was not ready for occupancy at the contractually approved time (4:00 pm). We planned our day based on the 4:00 arrival time. The gentleman with the responsibility of checking us in had no idea when the room would be available. He texted me when the room was available. We lost at least an hour and a half of resort time without an apology, offer to extend our checkout time, or any means of compensation.
Pigeon Forge, Tennessee
Positive section of review
The view was beautiful
Negative section of review
I did not like the driveway and think they should make people aware of it so that they will drive a vehicle that can take steep driveway. I didn't like the spider webbs the cleaning people need to do a better job. And I did like that there was a guest in the house with us and not a human, we had to buy traps while we were there. Outside motion light did not work.
Pawtucket, Rhode Island
Positive section of review
Convenient location
Negative section of review
Breakfast was overcrowded and there wasn’t enough fruit or food; people were out of control with what they were taking and made it a very unpleasant experience.
Van Horn, Texas
Positive section of review
Everything, except…
Negative section of review
Hotel is tooo close to I10 and sound insulation of windows is very poor.
New Smyrna Beach, Florida
Positive section of review
Location
Negative section of review
Very old and not well maintained in the unit. TV remote batteries were dead; both smoke detectors had been taken down; tiny bag for the kitchen trash can; electric lock did not work; no parking permit available-had to message and request it; the floor had not even been swept, let alone mopped. There was sand and food particles in the kitchen, dining area, and living room. Bedding was without a blanket for warmth. The pillows were flat and uncomfortable. The shower curtain was horrible.
Pigeon Forge, Tennessee
Positive section of review
Nothing
Negative section of review
Disgusting (not cleaned see pictures went to the store and picked up cleaning supplies, ask the front desk for a mop to mop our floor was told no mop could be found) no towels wash rags… so I cleaned the floors with our cleaning supplies and a towel …. See pictures below