1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Bruno, California
Positive section of review
I liked that it was very clean and the rooms were spacious. The price we got was very good compared to other hotels. One thing I loved was the free parking already included. It felt super safe and it wasn’t too far from where we spent the day.
Negative section of review
It didn’t bother me too much but the elevator didn’t work one time. We weren’t stuck or anything but for some reason it just wouldn’t go down. Still a great experience overall.
Sonora, California
Positive section of review
I liked the feeling and ambiance of a very old hotel representing a bygone era. Owners clearly wanted to keep it as original as possible.
Negative section of review
The only thing it lacked was tea/coffee in the rooms.
Seattle, Washington State
Positive section of review
We liked the location, the facilities were great. We had dinner at the steakhouse and it was good.
Negative section of review
We had dinner at the Italian restaurant and it was NOT very good. We got breakfast at the grab and go market and it was way overpriced and not very good.
Los Angeles, California
Positive section of review
Accessible to where we were visiting. Restaurant was great, we had a wonderful breakfast.
Twin Falls, Idaho
Positive section of review
Good basic room at a reasonable price.
Negative section of review
No hot water the night we stayed there.
Santa Nella, California
Positive section of review
Everything was very modern and clean
Negative section of review
Nothing
Helen, Georgia
Positive section of review
Close to the Oktoberfest Hall
Tombstone, Arizona
Positive section of review
Close to Historic Tombstone
Negative section of review
Was charged an additional $130 over the weekly charge of $864. I contacted the hotel directly and they claimed they didn't see the extra charge. Had to open a dispute with Amex over this and still waiting for a refund
Duluth, Minnesota
Positive section of review
Location and room
Negative section of review
We requested housecleaning as per hotel policy but it wasn’t done. When we called about it, the response was what kind of housekeeping did we want???? He ended up bringing us some towels but there weren’t any clean glasses? And no offer to provide some when the dishes are done. This was disappointing, especially when the room was as expensive as it was - $800 plus. Also elevator out of order for 24 hours with inly one option on the opposite side of the hotel. Surprised it wasn’t serviced immediately.
Rapid City, South Dakota
Positive section of review
Good location
Negative section of review
Limited options for dining in the area