1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Holyoke, Massachusetts
Positive section of review
Check-in was quick and easy, the staff was very sweet, the view of the lake is amazing! Others mentioned smells - that's just curry or something from staff in the front office, and doesn't filter to the rooms at all. I barely noticed it, only did because of other reviews that made me look for it. The bathroom had some cosmetic work being done that did not affect my stay. Very very clean, and I will be staying again! I work in luxury events and boutique hotels - stay here!
Negative section of review
Not a thing went wrong. I'll be back!
Seattle, Washington State
Positive section of review
After I made the reservation, we required the services of a car for transport to and from the airport. The hotel made sure to get us squared away. Room was amazing with very nice amenities. We will gladly stay again if we ever return to Seattle.
Orlando, Florida
Positive section of review
Very nice hotel! I love that there’s different places to eat & multiple splash parks to enjoy for the family. Shuttles run for the nearby theme parks which is a plus! I would stay again.
Negative section of review
The room didn’t seem to have much of an aesthetic but I understand that it was new!
Columbus, Ohio
Positive section of review
Had to pay for breakfast, not a good value, we passed.
Negative section of review
Water fountains in disrepair, caulking in tub area needs attention.
Prescott, Arizona
Positive section of review
It’s historic and easy to be right downtown.
Negative section of review
Limited porch seating :)
Montauk, New York State
Positive section of review
Location - beachfront and close to town
Negative section of review
The massive rat swimming in the pool at night
West Yellowstone, Montana
Positive section of review
Friendly staff. Location was fine.
Negative section of review
Just a bit small.
Danville, Virginia
Positive section of review
Value,location
Spartanburg, South Carolina
Positive section of review
The location
Negative section of review
My arms got ate up from something in the bed next morning had big red bruises and knots on my right arm
Washington, D.C., District of Columbia
Positive section of review
Price. Location. Close to Metro and Washington Museums. Hotel seemed new. LED lighting. Staff was friendly and responsive to requests.
Negative section of review
Had to crawl over partner to get in and out of bed. Not great for older people. Room would be great for a single traveler but a bit cramped for two. Bed had only heavy duvet. Had to request a sheet and wash cloths which were brought to our room quickly.