1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Rogers City, Michigan
Positive section of review
We had to leave before breakfast. It was smelling amazing though! We stayed only one night. I think a (long) weekend stay would have been fun. We so enjoyed the location with plenty of space to sit outside and enjoy the view of the beach. Bring water shoes! Lake Huron water was refreshing, but lots of beautiful rocks. The staff was great! While we did not go, there is a restaurant walking distance on the beach. Friendly couple staying in the room next to us got pizza to enjoy at the seating outside. They were runners and were up early to go for a long run. There was no AC and it was a hot day; however, the ceilings are high, shades were drawn, fans were running so it was still very comfortable. We don't usually stay at B&B's - this was a wonderful experience at one. Photo 1 was the entrance to our room, Blue Jay's Nest, and open door to room next to us. Our room was Blue Jay blue nicely decorated.
Chisago City, Minnesota
Positive section of review
Despite advertising breakfast _there was none. The customer service was by far the worst I have ever experienced. Rude, confused, missing key elements of checking people in. My family and I were almost positive there was no one working in the evening. And after having to call to the backroom for help checking in (a tv was playing and then someone came out and said give me a sec. Other than that 1 time seeing anyone in the front-there was never anyone there.
Negative section of review
The rooms, were beyond discussing. Cabinets all oily, food dropping on the walls, on the wall behind the trashed. The shower has huge soap streaks. I only received a couple bath towels, no hand or face towels. The bathroom soaps were incredibly tiny- not enough for 1 use. I also had no soap tray-so the soap just slipped around the vanity. The carpet and bathroom floors were sticky. A few pillow cases were stained-very much appears to not have been washed. Elevator does not display licenses and manual check. If it were checked there would not have been a broken and missing 'close door bottom". Which is absolutely crucial to manually controlling the door in the even of a fire. My sister and brother paid $35 TO CHECK IN EARLY. they were unprepared. Sent us to a room, where we waited outside for 10 minutes for it to be cleaned, to then have the cleaning lady say-"there was a mistake". I'll take you to the right room. Mind you we were 1 hour past our expected time of arrival-and still not ready. Once In their room. There was not a single towel. Eventually, after asking some were delivered. Their room as well- was a filthy as mine- with an additional clear scent of cigarettes lingering throughout the room. All around modifying! Incredibly disappointed as this was to be a relaxing night away. Tv only allowed some access. With no way to login to a streaming service (unless you brought your own fire stick). All insane and embarrassing . I will never recommend this hotel and it's chains to anyone traveling.
Chautauqua, New York State
Positive section of review
Everything! It was perfect. It was amazingly clean, super homey and comfortable. Very convenient to the amphitheater. Breakfast was a 5 star experience. This said, it all can be replicated but Camile and her staff are the very reason I’d return. They couldn’t do more for us than they promised, offered and did. The turn of the century furnishings and decorations make you feel like you’re at the Kentucky Derby and Williamsburg at the same time.
Negative section of review
Nothing!
Lake Forest, California
Positive section of review
The staff were kind, attentive, and professional. They greeted us warmly, handled our requests promptly, and did their best to make our stay comfortable despite the poor room we were given. Their service was the one bright spot of our experience.
Negative section of review
Booking.com always sticks us in the worst rooms: basement level, spare, or disabled access rooms in the worst locations. A few years ago we got decent rooms, now it feels like we’re being dumped wherever no one else wants to stay.
Washington, D.C., District of Columbia
Positive section of review
It had a great atmosphere and the cafe that’s part of it was so good we loved the almond croissant
Negative section of review
It’s not completely a bad thing but they have a club or something upstairs so getting up and down the elevator at night can take awhile
Durham, North Carolina
Positive section of review
Like the location. I was there for medical reasons and it was close to my doctor's at Duke.
Negative section of review
Had no issues
Las Vegas, Nevada
Positive section of review
Everything is well organized, the hotel feels safe, and the location is excellent.
Negative section of review
Non
Portland, Oregon
Positive section of review
Great view of the city. Quiet room. Very clean and well maintained.
Negative section of review
Can't think of anything.
Atlanta, Georgia
Positive section of review
Location was suitable for my needs.
Negative section of review
The staff watch you like a hawk. As if you’re a thief and not a guest. I paid for vehicle parking. Upon payment you fill out a form with your vehicle description and they give you a slip to place in your window. Upon checking in I did not place the slip into my car window due to me having many bags to carry upstairs (BUT THEY HAVE THE DESCRIPTION OF MY VEHICLE ON FILE). Upon me checking out later that night(not a full 24hrs) as I was exiting the building walking to my car (ALREADY IN THE PARKING LOT) security comes rushing out of the door telling me how he had called a tow truck to tow my car. So wait…#1 I paid for parking (that’s the only way you can get into the gate) #2 The staff was too lazy to check the record they have on file that states clearly the description of my vehicle. #3 I was already at my car LEAVING when security came out to issue his threat. So why the aggression over something that could be so easily resolved ? That type of aggression is how people get hurt. I will never to return to this hotel.
Petoskey, Michigan
Positive section of review
Beautiful old inn
