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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bend, Oregon
Positive section of review
I bought two mugs from the diner right next store and the ladies at the front desk helped me wrap them up from safe travels. I loved the way I was treated and appreciated at this property! Keep it up waypoint hotel beautiful service by the Friday morning (September 12) staff :)
Daytona Beach, Florida
Positive section of review
It was right next to the beach with a beautiful view and proximity to lots of shops and restaurants. The night clerk was very kind and helped us find a good place to eat. The bed was very comfortable.
Negative section of review
It was obviously in need of repair and renovation. The interior of the lobby, hallways, rooms and bathrooms were dated and had a somewhat grimy feel. Not that they had not been adequately cleaned, but that they were old and stale. People obviously smoked very near to the lobby area because there was a set-in tobacco odor. The clerk when we checked in was a middle-aged gentleman in glasses and we found him to be short and somewhat rude in how he handled our questions, but it may have been an off day for him.
Moreno Valley, California
Positive section of review
Shanon you need to have more employees like her. I stood here numerous of times. The service with her was the best. She loves what she does. She need to be recognized for it❤️
Los Angeles, California
Positive section of review
Super friendly and helpful staff. Cleanliness, location, good value, parking on premises. Bottomless hot tea & coffee, breakfast included.
Negative section of review
Rooms lack decor, feel too big and sparsely furnished. Uncomfortable bed. Blue spectrum lights make the room feel cold and uninviting.
Madison, Wisconsin
Positive section of review
They do not offer breakfast. It was very clean, and the sheets and towels were also very clean. It had a beautiful tiled shower and floors.
Negative section of review
It is an economy hotel, not a luxury hotel. The bed could have been a little more comfortable, but for the price I paid, I was very satisfied.
Fort Lauderdale, Florida
Positive section of review
Everything is great - location, staff, interior design 💓
Morgan Hill, California
Positive section of review
Absolutely nothing
Negative section of review
Sheets are covered in stains Rooms not clean It smells horrible * Urnie * Mold * Old trash * Nothings wiped down * Everything’s covered in stains Bugs in the rooms The old trash it’s in the hauls and smells horrible and it’s weeks old There’s crumbs on “new beds” Each room has moldy ceilings Super unfriendly Either nobody answers the phones or there super rude they will answer and hang up All the rooms have things broken We moved rooms and all the rooms shown were all dirty they also made us wait almost 2 days to switch They won’t give refunds The rooms are also covered in gum and trash everywhere especially underneath everything The halls are covered in trash and not clean at all crumbs, trash, dirt. Everything Staying there is so unsanitary I feel it’s been causing me to have extreme migraines Barley knocked on the door js to open it and try to unlatch it for a fire expection no privacy Nobody ever at the front desk Old stale foods at the breakfast Roach traps underneath all furniture 2 Spider in our bathroom as well If I didn’t already say as well stains on EVERYTHING! Towels,bedding, furniture. I was told “it’s all normal” it’s not Wish I look photos
Federal Way, Washington State
Positive section of review
The bathroom
Negative section of review
No laundry room
Billings, Montana
Positive section of review
Location
Negative section of review
Noise from traffic and windows locked open, so noisy
Lynnwood, Washington State
Positive section of review
The staff was very nice and personable! The breakfast by far the best I have had.