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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Jacksonville, Florida
Positive section of review
The breakfast was good. Also booking.com confirmed my stay for Sunday although I initially reserved it for Saturday. I called the hotel and they fixed it while on the phone. Upon arrival, it was not fixed in the system, but your staff fixed the problem again. Very accommodating. Room was very spacious.
Negative section of review
Not really a bad thing but...My kids had to get used to the barn door style bathroom door that did not lock. Otherwise nothing to dislike about our stay.
Pagosa Springs, Colorado
Positive section of review
What a brilliant concept. Absolutely everything had been thought out….the height of the beds to include open storage underneath, the bunks with personal windows, the mini kitchen. Plenty of space to move around. Landscaping was lovely and will only improve as the property matures. Free bikes for use.
Negative section of review
Nothing that would deter me from going back, but the skip fans used for cooling and heating (I assume) had a temperature sensor light that was a little obnoxious at night. That being said, they were quiet and almost acted as a night light.
Mendocino, California
Positive section of review
Great fresh ground organic coffee. Big comfy bed. Great ocean view from balcony. Quiet. Large room. Self check in. Great smart TV ( although too small for the room ) We had 'Captains Watch" room...highly recommend. Great dog friendly gifts and free small bottle of local wine.
Negative section of review
Coffee maker impossible to manage where it is located. Took two people to hold and then fill. Some more thorough deep cleaning would be a good idea. Found some mold around window sills and some sticky stuff on bathroom wall.
Evanston, Wyoming
Positive section of review
Property is dated, but reasonably well-maintained. Close to the Interstate, but not much else. Good for a one-night stopover, and the price was right. Definitely not luxurious, but adequate and a good value.
Negative section of review
Bed was too soft for my taste, everything looks worn and dated (no stopper in the bathroom sink, for example).
San Francisco, California
Positive section of review
Good value, clean & comfortable, great Union Square location, nice goodie back on check-in, relatively quiet, comfy bed, friendly staff
Negative section of review
loud/busy neighborhood at night
Athens, Georgia
Positive section of review
The location is very convenient and wasn’t too far from where I needed to go
Negative section of review
I didn’t like that the fact that I saw small roaches in my room that was my only concern with this property. Other than that it was a good place to stay
Baltimore, Maryland
Positive section of review
Hotel staff very courteous and accommodating, clean, safe property.
Negative section of review
The reason I rating the check-in experience low was not because of your staff but because of an ignorant, mean, disrespectful guest that was arguing (HOLLERING) with the front desk personnel because her family chose to overstay their reservation and check out late (3:00 PM!!!) without notifying the front desk, these guests even accused me and my husband of being a part of their issue and we were there simply to check in?! Your staff remained calm and collected and did everything to de-escalate the situation. When we returned later after an event the staff came an apologized to us for what happened during check-in.
Denver, Colorado
Positive section of review
The location and cleanliness
Negative section of review
The staff was rude
Pigeon Forge, Tennessee
Positive section of review
Location
Negative section of review
Musky smell in the hallway room seemed damp
Dallas, Texas
Positive section of review
Beds very comfortable. Clean room. All very polite.
Negative section of review
The AC is loud but I like it to sleep to. Low water pressure.