1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Columbia, South Carolina
Positive section of review
Hotel was unacceptable. We had no towels, wash clothes. There was a large hole in the bed mattress, mold was everywhere, no iron, no phone, no smoke detector, window had a crack in it, room smelled like smoke.
Negative section of review
Hotel was very unacceptable
San Diego, California
Positive section of review
I liked it a lot. It’s one of the best hotels I’ve stayed at in the US. Everything was perfect, and Matt was very helpful and professional. I'm definitely coming back to this hotel—highly recommended!
Negative section of review
The mattress could be better and more firm, and the pillows as well.
Honolulu, Hawaii
Positive section of review
The staff was amazing and helpful. We were greeted with smiles and felt welcomed from beginning to the end of our visit.
Negative section of review
The only thing is that it's a little old and needs to be a little updated on the rooms
Fort Lauderdale, Florida
Positive section of review
Everything was perfect , was so near to the beach ! That was excellent!!!
Negative section of review
Nothing.
Monterey, California
Positive section of review
Amazing customer service.
Negative section of review
Nothing everything was exceptional
Monterey, California
Positive section of review
Nothing rude employee
Negative section of review
False advertising on the room smelly small and dirty door wouldnt open no clear directive
Tucson, Arizona
Positive section of review
Convenient location
Negative section of review
Room would not cool down. Also event in the ballroom had poor AC, it was HOT & very uncomfortable.
Silverton, Colorado
Positive section of review
Location in town
Negative section of review
Unable to control temp in room, and trash not emptied all week or towels changed
Santa Cruz, California
Positive section of review
The location
Negative section of review
Our curtain was ripped and the towels had stains
Atlanta, Georgia
Positive section of review
Location
Negative section of review
Room was run down