1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Diego, California
Positive section of review
great breakfast every morning - only problem was I had to leave before the full setup but the coffee, pastries and overnight oats were great
Negative section of review
no complaints at all- staff was excellent, location was great in terms of near a busy street in the Gaslamp quarter. That area of San Diego is alive with night life and street life good and maybe not so good but the staff and the location of the hotel were excellent.
Boston, Massachusetts
Positive section of review
Service were impeccable, friend staff & they brought my shoes upstairs when I left it at the lobby floor.
Negative section of review
The executive king bedroom upgrades were too small. It was a perfect location.
Los Angeles, California
Positive section of review
The room was clean, and the location was good. the staff was friendly.
Negative section of review
Air conditioning did not cool down the whole room. I was sweating through my makeup, trying to get ready with the AC turned down to 68 degrees.Stayed at the Sheraton prior, and the room stayed nice and cool with no issues.
San Francisco, California
Positive section of review
Great location. Clean rooms, free WiFi, helpful staff.
Negative section of review
Coffee maker in room was not good. Bottles were provided but getting water from gym on 2nd floor or from lobby was not convenient. Perhaps a dispenser near the lift on every floor would be helpful. Shower caps could be provided.
Lincoln City, Oregon
Positive section of review
Adorable and cozy-care taken with every detail
Negative section of review
Nothing
Sequim, Washington State
Positive section of review
Cheaper place to stay for lodging
Negative section of review
Carpets could have been cleaner
Oceanside, California
Positive section of review
Customer service
Negative section of review
That I had to leave
Hattiesburg, Mississippi
Positive section of review
The hospitality.
Negative section of review
Nothing, everything was good.
Wildwood, New Jersey
Positive section of review
Location
Negative section of review
Room was terrible
San Diego, California
Positive section of review
Views
Negative section of review
Having to pay to park at the hotel per day