1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Rockaway, New Jersey
Positive section of review
The breakfast met my expectations and was good. The room was very clean and new. I liked the security, and I liked that the TV greeted me. The common areas were modern and comfortable.
Negative section of review
I don't need a handicapped room, but the toilet seat was a little low; a grab bar would have helped.
Orlando, Florida
Positive section of review
Very close to everything. It was very modern and clean. The staff were great. I liked the energy saving light switches. Walk in shower was great!
Negative section of review
I would add more elevators. There was a fee for checking in early.
Wichita, Kansas
Positive section of review
Hall way smelled. I believe if carpets are removed that gross smell would go away
Negative section of review
I’am writing to express my profound disappointment with the service and accommodations during my family’s recent stay. Upon check-in, I attempted to address a negative experience from a few weeks prior, including a disruptive incident involving a manager loudly arguing with someone in our floor during our last visit. Witch was inconvenient for my family’s needs for a restful morning before getting back on the road traveling to our next destination. The staff member at the desk dismissed my concerns, in front of a guest implying that my account of the manger’s behavior was not credible by stating it ‘didn’t sound like any of the mangers in that hotel. Despite of our bad experience and after inquiring for a washer a dryer we were assigned a room located directly opposite from the laundry facility. Then throughout our stay the hall way had a smell and we were regularly disturbed by children running, witch it’s not hotels fault but just made or stay a worst experience than before. Staff at this hotel do not greet and are not friendly nonetheless welcoming at all.
Indianapolis, Indiana
Positive section of review
Location was incredible. The property was clean and cute.
Negative section of review
Towels were very thin and small.
Alexandria, Minnesota
Positive section of review
We only had coffee, we participated in other options.
Negative section of review
N/C
London, Kentucky
Positive section of review
It was in an easy, convenient location.
Negative section of review
I don't recall anything I truly "didn't like." It was a solid experience.
Gatlinburg, Tennessee
Positive section of review
Close to the strip and good location
Negative section of review
Elevator made a clinking noise and smelled like burning oil
Jackson, Wyoming
Positive section of review
Location was great. Close to town.
Negative section of review
Breakfast was basically pastries.
Montgomery, Alabama
Positive section of review
We liked the beds as they were very comfortable. The breakfast was ok but with so many people we didn't get much and had to purchase breakfast somewhere else. The location of the hotel was good as it was near the event we were headed to on Saturday.
Negative section of review
There is a number of things we did not like...no toilet paper in room, no shower curtain in shower, not enough towels for as many guests as we had in room, bathroom was not clean (hair on floor and sink area), mold was also in the bathroom which affected our breathing, and food was left in microwave from previous guests.
Hickory, North Carolina
Positive section of review
Staff was very friendly and helpful.