1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Tucson, Arizona
Positive section of review
I liked that it’s a pretty new hotel. We have stayed here a few times and been happy with it. This time our pet friendly room smelled like wet dog and there was dog hair all over the bed skirt. So, unfortunately I will not be staying at this hotel ever again.
San Francisco, California
Positive section of review
The room is good overall, has all essential amenities. As an extra, the USB ports are handy to charge phones and watches. Breakfast is very good. And the staff is very friendly and helpful.
Negative section of review
Beds are too soft. Air conditioning is noisy and the sound insulation is not good.
Fort Bragg, California
Positive section of review
A short walk to the shopping center and Dave's Deli. The fan on heat/AC was quiet. The breakfast was cereal, juice, toast and pastery.,which we enjoyed.
Portland, Oregon
Positive section of review
It was close to downtown and it was a beautiful building
Negative section of review
The parking situation was very difficult and the valet was way too expensive
Mammoth Lakes, California
Positive section of review
Centrally located, close to restaurants & services
Negative section of review
TV in the living room never worked to our satisfaction. The instructions inside the condo said to simply power-on the tv, then press the “Vizio” button on the remote. Sunday evening I called the x6684 number for Mammoth Five Star Lodging, and they didn’t seem knowledgeable or very helpful in trying to resolve the tv problem. They told me someone would call me on Monday. They sent an email to acknowledge receipt of my issue, but never called me back, I had to call them Monday evening. The rep’s only recommendation was to power-on the DVD player, saying everything runs through the DVD player on HDMI 2. That’s ridiculous. There were two smaller TVs in the bedrooms and they worked flawlessly. I was able to navigate through all the available cable channels. When I asked the rep if the living room TV had cable available, he said no. Cable available on only 2 of 3 TVs in the same house? That’s ridiculous. The common entry area has the front door for multiple units. The porch light was out, so I needed a flashlight to illuminate the keyhole. I could not find a light switch to turn it on. Then again, I would hope one unit doesn’t have control over a common entryway light. Does the HOA have responsibility for that? Also, our unit’s back porch light did not work. There was a light switch for that in the kitchen. Late at night, that’s an accident waiting to happen.
Kailua-Kona, Hawaii
Positive section of review
Beautiful location and facility.
Negative section of review
They only provided us with one washcloth for us, a couple staying two nights. We asked the property maintenance staff person who told us that the extra washcloths were in the laundry room on the top shelf. When we returned after dark, we had to fish through towels and unrelated items and found three washcloths that were heavily stained. I did not want to even touch them much less wash my face with them. We headed to Wal*Mart and bought new ones for our use.
Van Horn, Texas
Positive section of review
Location, affordability.
Negative section of review
Moldy AC unit, non working refrigerator and extremely unkept/filthy ice machine.
Santa Clara, California
Positive section of review
Friendly staff
Negative section of review
run down hotel with aged facilities at premium price
Philadelphia, Pennsylvania
Positive section of review
The property is a studio apartment with all the amenities you can find in a house. It has a TV, Fridge, all kitchen appliances, washer and dryer for your laundry, an iron and an ironing board, dishwasher and much more. The place is newly built and is very clean and tidy.
Negative section of review
The property is in Fishtown area of Philadelphia which might seem to be an average neighbourhood.
Hermosa Beach, California
Positive section of review
Everything
Negative section of review
Nothing