1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
The Dalles, Oregon
Positive section of review
Great stay. The room was very spacious, clean, quiet and comfortable. Nice attention to details like ceramic coffee mugs and glass glasses -- love that. We had a good, hearty meal in the restaurant with excellent pie. Would definitely stay here again.
Negative section of review
Bathtub drain was slow. Air conditioner was noisy.
Reno, Nevada
Positive section of review
Room was very clean and employees I spoke to were extremely nice and personable. Parking was easy. Unlike lots of other hotel rooms, figuring out how to get hot water in the shower was very easy.
Negative section of review
Using the check in and check out kiosk probably took a lot more time than just going directly to a receptionist. I couldn't check in around 3:30 using the kiosk because it said my room wasn't ready. I had to go to the receptionist and he found me a room. Then when I checked out I wasn't sure what to do with the keycards so I had to go to the receptionist, who thanked me and took them. What's the point of the kiosks if you have to talk to a receptionist afterwards? I had this same problem with kiosks in Las Vegas. There was an intermittent rattling sound in the room that made it hard to sleep without earplugs. It may have been coming from the air conditioning unit. I learned long ago to always carry earplugs when I'm at a hotel.
Reno, Nevada
Positive section of review
MOST of the staff were lovely. One security guard was abusive and antagonistic to my challenged daughter. More training would be appropriate. Ask Wendy about the bathroom incident.
Negative section of review
See above. Just FYI, the wall plug by the bed, nearest the door in room 1082 is loose in the wall.
Sequim, Washington State
Positive section of review
Hot tub, the breakfast: make your own omelet with real eggs! Shower was good too Snacks for the guests was the best!
Schertz, Texas
Positive section of review
The staff was nice when we got checked in and the check in and snack machine area were clean and nice
Negative section of review
Dirty for a room as soon as I walked in found. Roach crawling near the bed went to the restroom found another roach then was going to shower shower was filthy dirty with hair all over switches rooms and the same thing the tub was disgustingly dirty there was blood splattered on the tub it was the worse stay I have ever had. Then at midnight I had teenage girls knocking and saying they were going to call the cops if I didn’t open the door I knew it was teenage girls because I caught them and the hallways were disgusting there was trash and food on the floor in the hallway people leaving. There stinky shoes and sandals outside of their rooms.
Essex, Montana
Positive section of review
Nice and clean room Stuff for hiking is available for borrow. Nice staff Great restaurant!
Negative section of review
A lot of stairs to get to the room. The hotel is really close to the railway and trains pass late in the evening and early in the morning (I guess that closing the windows can solve the noise issue l
Lubbock, Texas
Positive section of review
Close to many things. Good location. Bathroom had good lighting.
Negative section of review
We got put in a room right next to the elevator in a hearing impaired room and it was very loud. We asked to be moved and they wouldn’t let us relocate to another room. It was clean but we didn’t get a good rest because the elevator was so loud.
Orlando, Florida
Positive section of review
The whole condo but I really enjoyed the large patio.
Schiller Park, Illinois
Positive section of review
It was tired and worn out facility. Breakfast was very basic. It was on for a stopover. Rooms were clean
Negative section of review
Everything
Rapid City, South Dakota
Positive section of review
I loved the room, the staff, the breakfast, and the location.
Negative section of review
The "light" housekeeping didn't follow the written protocols in the room. The beds weren't made and all the trash wasn't taken.