1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Orlando, Florida
Positive section of review
It's our second time to be at this hotel. We really enjoy the breakfast, but I suggest to have more option of fruit like papaya, others tropical fruits and juices. Locations it's very proper.
Negative section of review
Last time when we were in April, what I really remember we did not pay for Parking during our stay. It was a surprise for us to charge on this time. As we did not realize to pay parking. As we knew it was free to parking. We did not realize to have this extra expenses. Another issue the young people on the reception to make check-in did NOT know very well about the hotel policies specially about to pay advance the breakfast. They were not informed and they don't have all information and if I could pay the breakfast for my guest
Orlando, Florida
Positive section of review
I liked the location and the staff was nice. There were food options around. It was close to the places we wanted to go. That’s about it for the good stuff.
Negative section of review
Our first room was shocking. We were greeted by a roach. After seeing that the room was occupied, we switched to another on a different floor. The comfort wasn’t quite there after that unforgettable event. I went down to “breakfast” out of pure curiosity. It looked disappointing, but I unfortunately expected as much and wouldn’t have touched it anyway.
Coeur d'Alene, Idaho
Positive section of review
Large room, nice staff, loved the jacuzzi, the hotel is older furnishings, but quiet.
Negative section of review
Old furnishings. Old rooms.
Bryson City, North Carolina
Positive section of review
The decor was adorable and nice location close to rafting.
Negative section of review
The hill! I am from Florida so that was some climb!
Black Mountain, North Carolina
Positive section of review
Cute and lots of places to sit and enjoy the ambiance
Negative section of review
No reception. They send you an email with check in instructions but we had a little mishap. Got worked out but took a bit. Also my daughter had cookies sent to me and since there was no reception, it was left on a table and someone took them
Prairie du Chien, Wisconsin
Positive section of review
Very clean and excellent customer service.
Negative section of review
The beds could use mattresses pads. They bedding was a little thin. An extra blanket would be nice. The shower took a long time to warm up.
Richmond, Kentucky
Positive section of review
They gave my 1st nites deposit back
Negative section of review
They DID NOT give my 2nd nites deposit back
Grants Pass, Oregon
Positive section of review
Very friendly and responsive
Negative section of review
Well the ads boast about being on the river. It’s not really.
El Paso, Texas
Positive section of review
Clean
Negative section of review
Loved it would come back again
Astoria, Oregon
Positive section of review
All good
Negative section of review
We had the room right by the elevator.