1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Detroit, Michigan
Positive section of review
The location of my event. There were several restaurants that was close by. Most important this hotel offer shuttle service.
Negative section of review
The television didn't work and it was cracked. The refrigerator didn't work even after the maintenance person stated that he fixed it and it is now working. The light switch didn't work either. The front desk claimed that the hotel was booked. However I witness she booked two additional room to other customers.
Troy, Ohio
Positive section of review
The staff was great. The facility was nice and comfortable and clean. The breakfast was awesome.
Negative section of review
The pole was ice cold!
Las Vegas, Nevada
Positive section of review
The room was very clean and stay was safe. The pool was great and staff were friendly.
Negative section of review
The check in and out lines were long and very time consuming. There was only 2 people when we were in line and 2 others came out after a while.
El Centro, California
Positive section of review
Location and that’s it’s a brand new very luxurious elegant hotel
Negative section of review
The air conditioner made a drip noise for two days. There was a pan placed underneath the air conditioner to catch the water
Las Vegas, Nevada
Positive section of review
All your employees where very professional and helpful.
Williamsburg, Virginia
Positive section of review
I loved that there was 2 pools and a hot tub
Negative section of review
I didn’t like having to cook on a hot plate I missed cooking in an oven. Please make all the units with a full stove
Fort Worth, Texas
Positive section of review
The room
Los Angeles, California
Positive section of review
My husband and I loved staying there. It was clean and really well managed. The location is convenient and safe. We enjoyed walking around downtown area. We had a rent car, so it was good to have free parking near the room. We would definitely love to come back!!! Thank you!
Negative section of review
There is nothing we did not like.
Myrtle Beach, South Carolina
Positive section of review
Loved the music at the sandals bar & the bar outside, I would love to see Big Guns play here. Loved how easy it was to get an all you can eat breakfast on site. Loved how nice & friendly house keeping was. Loved how lively the whole place was.
Negative section of review
There needs to be more over sized parking, also there needs to be a security guard on site making sure normal sized trucks and vans that can fit in parking garage do not park in the over sized vehicle parking, that was the only issue we encountered, The bed are horrible and have been horrible for the past 3 years. They definitely need new beds, the staff was nice but night shift wasn’t as happy & present as day shift. They need more cabinets space for guest items as well as their items. And the gym door on site didn’t work with key card but I didn’t bother asking the front desk why so that could be on me. It would be nice to see more then two water rinse off stations to get the sand off.
Costa Mesa, California
Positive section of review
Breakfast was good
Negative section of review
The coffee machine that has the espresso, etc., was off. They had a standard coffee machine on. It would’ve been nice to have both open.