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The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Oceanside, California
Positive section of review
I’ve been staying at this hotel the last 3 years, several times a year when I visit Oceanside. The property is located close to the harbor and beach. The renovations are coming along great too! The staff (Lamar) is amazing and super helpful and remembers my name each time I come in.
Ship Bottom, New Jersey
Positive section of review
We were pleasantly surprised with our brunch at SALT. Our Server, Betsy, set the experience off with a welcoming smile. With two young boys, there was plenty on the menu to satisfy them. Prices were beyond reasonable and restaurant was well located and facility was immaculate.
Irving, Texas
Positive section of review
Super duper clean! Complimentary use of laundry machines- much needed after severe weather impacted travel for 24 hrs. Kind front desk staff.
Negative section of review
Had to call for the airport shuttle to pick me up but couldn’t reach anyone at the front desk - call was put on auto hold numerous times. Had to grab an Uber as I didn’t like standing there by myself at 10pm. Front desk was very kind and offered a late checkout and prescheduled me for the complimentary shuttle ride back to the airport.
Summerville, South Carolina
Positive section of review
Everything was Great, especially the Breakfast! Thank You!
New York, New York State
Positive section of review
Great location and very clean
Richmond, Virginia
Positive section of review
Good food and large variety
Negative section of review
Shower needed rehab
Fish Creek, Wisconsin
Positive section of review
Everything
Negative section of review
There was nothing not to like, everything was excellent.
Sugar Land, Texas
Positive section of review
Location
Negative section of review
NA
Tampa, Florida
Positive section of review
Nothing
Negative section of review
We stayed here during our move from Pennsylvania to Florida on June 28, 2025, and it was by far the most traumatizing hotel experience of our lives. From the start, the hotel felt unsafe — under renovation, main entrance closed, creepy unfinished elevators, and even our toilet didn’t flush. But what happened at 12:30 a.m. turned into a nightmare. While my daughters were sleeping on the sofa bed, the sprinkler above them suddenly exploded with tremendous force. Filthy water poured directly onto them while the fire alarms blared. We panicked, thinking it could be gas or chemicals, and ran out drenched, terrified, and disoriented. My daughters were crying in fear, the entire room flooded in minutes, and I even felt an electric shock while trying to rescue important documents from the water. This flood almost ruined our passports, birth certificates, college and vehicle titles, electronics, and our clothes. The worst part? No hotel staff showed up for 30–40 minutes. We were left alone, in shock, surrounded other guests who had evacuated their rooms. I was so desperate that I had to call 911. When firefighters arrived, they confirmed this was an incidental event, meaning no one in our room was at fault. And yet, when a hotel staff member finally appeared, instead of helping, he tried to suggest we had “provoked” the sprinkler — an outrageous lie, as my daughters were asleep when it happened. Later, the hotel’s insurance dismissed our case, mocked my concerns about my daughter’s ongoing nighttime anxiety, and never followed up. The only “compensation” we received was a refund for that one night. This was not just inconvenient — it was unsafe, traumatic, and handled with shocking negligence. No family should ever have to go through what we did. I am sharing this so that others are warned: for your safety, do not stay at this hotel.
Farmington, Pennsylvania
Positive section of review
This was a wonderful step back in time to dark-wood elegance, stained-glass lighting, with a great sense of spaciousness from so many different locations both inside and outside for either group activities or simply being off by oneself. While the historic atmosphere was superb (with little touches everywhere), the service was modern, personable, and excellent. Hot water in the rooms was instantaneous. The restaurant menu while not very large, was interesting (if a little pricey). All of the listed deserts were tempting. The food was excellently prepared, in very large portions, and we enjoyed the wine.
Negative section of review
The sharp left turn off the main road when arriving at the summit from the east can be a little daunting.
