1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Washington, D.C., Maryland
Positive section of review
Location and hotel were fine. Upon arrival they could find my reservation and were extremely unhelpful when it came to trying to resolve their mistake. Front desk was unable to extend my stay and I was forced to make a separate reservation leading to more confusion. The front desk hadn't a clue what was going on and apparently they have a secondary system that only managers have access to (not present) and those working on the check in desk don't have access to certain reservations. Countless conversations with management trying to resolve this issue who I found rude and who continued to make mistakes.
Negative section of review
Customer service / check in process was extremely poor and not something I have ever experienced. How can your reservation team and front desk not have access to all reservations made??????
Palm Springs, California
Positive section of review
Amazing MCM look and feel. I love that the place was being renovated but the original patina was being kept true. The grounds were well maintained and the caretaker's communication was excellent. The location was awesome, very walkable if it was not 110 degrees outside.
Negative section of review
Renovations were going on at the time of our stay. The hot tub was closed and under construction. The internet was hit and miss. Not easy to work off of in the room. It was better around the pool.
Bellville, Ohio
Positive section of review
Customer care, comfortable bed, accommodating to our needs, mgr. super nice, shower was great. Only thing I would change is the hand towel rack that’s in front of sink and the hanging of clothes area was difficult to use the short corded hair dryer.
Negative section of review
Stated above
South Portland, Maine
Positive section of review
The room smelled so good when we arrived. It was spotlessly clean! Staff were warm and welcoming. The pool/jacuzzi area were so well done! I would definitely recommend this place!
Negative section of review
Shower curtains clung to you. Light and satiny and couldn’t avoid.
Nashville, Tennessee
Positive section of review
Loved to stay here its the best location for the price value, the host is very friendly and responsive. The place was clean, great full kitchen!
Seaside Heights, New Jersey
Positive section of review
The room was gorgeous, so was the view of casino pier. The front desk person was kind and courteous. Will definitely be staying year after year.
Negative section of review
The only ice machine was on the first floor and we were staying on the third floor. Yeah there was an elevator but still there should be an ice machine on all floors.
Los Angeles, California
Positive section of review
Great location for Hollywood attractions. The hotel room was clean, spartan and simple. For the area, the price was reasonable.
Indianapolis, Indiana
Positive section of review
The price was reasonable, under $100 including the taxes and fees.
Negative section of review
The room needs to be renovated. The flooring was peeling up throughout. The bathroom also needs a refresh and wasn't clean enough. I saw short hairs in the bathtub which was also pretty old. I didn't feel like it was clean enough to use. I was alone during my stay. I don't think I could've stayed there with my family. There's a reason the price was so low. I trusted the overall rating and regretted it.
Leavenworth, Washington State
Positive section of review
Everything the room was nice Breakfast was exceptional
Ardmore, Oklahoma
Positive section of review
The indoor pool!!
Negative section of review
Nothing!!