1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Lancaster, Pennsylvania
Positive section of review
Loved the complimentary flavored water in the cafe area. My daughter loved the hot chocolate. All available 24 hours. Bottled water in our room. Vending and ice on every floor. Great pool and hot tub with late hours 1030 pm. Staff super friendly. Beds are comfortable with 4 pillows each. Nice bathrooms that have an upgraded feel.
Negative section of review
There is a humid feel to the halls. One hall smelled good, like a cleaning, yet perfume smell, however, one hall was a little musty. With an indoor pool I can understand this issue.
San Francisco, California
Positive section of review
Centrally located. Clean, secure with 24/7 staff at front desk. Elevator. Coffee in the morning. Sipping hour was fun. Staff was professional and helpful.
Negative section of review
Nothing. It was great. The parking was too expensive so we just parked around the corner at 222 Kearney and it was perfect and much less expensive.
Bend, Oregon
Positive section of review
There were several stores and restaurants that were within walking distance. The staff was friendly & helpful.
Negative section of review
The basement room was not the best. A bit noisy with hwy 97 close. The room was not as clean as it could have been. Obviously hadn't been dusted. Used coffee pod in the coffee machine.
Metairie, Louisiana
Positive section of review
Check In was friendly and efficient. Location was convenient to the hiway and Metarie shopping.
Negative section of review
No hotel breakfast options. Eat at I-Hop next door or need to leave for breakfast. There were hiway noises next door. The balcony doors didn't have curtains, only shutters. The room was flooded with sunlight early each morning. They use new eco-friendly toilets, but ours stopped working by the 2nd day. Maintenance arrived quickly, but had no parts to repair it. Hence, we had to change rooms.
Myrtle Beach, South Carolina
Positive section of review
Centrally located and very clean the staff was very kind
Negative section of review
I didn’t get to stay long enough
Miami, Florida
Positive section of review
Located close to the airport
Negative section of review
Stay away from this hotel! The personnel here is extremely untrustworthy and unprofessional. During my stay, the entire bag with expensive cosmetics was stolen from my room. I immediately tried to resolve the issue with the management, but they were reluctant to help - not willing to investigate, not listening, not offering any compensation, and not reimbursing me for anything. They didn't even try to look helpful. The staff rejected my request to see the video footage and showed zero interest in providing good service or resolving the problem. This was a devastating and unacceptable experience. I do not recommend this hotel to anyone.
Las Vegas, Nevada
Positive section of review
It's a good location
Negative section of review
The staff is very unhelpful this place seems a lot of help
Seaside, Oregon
Positive section of review
The value was great!
Negative section of review
There was someone else's water bottle left behind the Entry door. Quite a bit of hair in the shower and behind the toilet. Whoever thought orange doors and turquoise painted walls/headboards was a key style in decorating should be fired! Lol Overall, as a last minute stay, proximity to the beach and the price, I would stay again.
Mount Vernon, Illinois
Positive section of review
The price.
Negative section of review
Room needs a lot of work. Especially the bathroom. Building just needs remodeled.
Lodi, California
Positive section of review
Location
Negative section of review
Noisy neighbors