1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Seattle, Washington State
Positive section of review
I liked that the staff were friendly and not like the other location. The young lady at the desk told me why there were no washcloths in my room and said I needed to request them. Why didn’t the other location say that last night? Just “…washcloths are not part of the standard amenities…” No mention that I could request one so I bought my own.
Negative section of review
I would have cancelled this booking because I was so disappointed in the first room but I would have been charged MORE than I actually had to pay to stay. Why!? My tv never worked. I tried but failed to work it out. I’m not staying in my room all day waiting for someone to deign to call me. I waited about 30 min and left. So frustrating to have multiple issues between the two CitizenM locations here in Seattle. I surely won’t ever make this choice again.
Sammamish, Washington State
Positive section of review
Loved how accomadating lucy was and how much energy she gave to the entirety of our stay. The room was super comfortable and shower pressure was amazing with great shower products!!!! You also just feel like your at home in your dream home.
Negative section of review
Not one thing we didn’t like other than we wish we lived there lol
Miami Beach, Florida
Positive section of review
Great experience at this hotel. It was lovely place, perfect for meeting up with friends. The hotel was clean and the staff was friendly and helpful. Very close to the beach. I absolutely liked my stay!
Orlando, Florida
Positive section of review
The room was the perfect size for my family of 5. I love that there are so many different activities to do with the kids. Our favorite part was the pool with the slides and the movie by the pool..
Old Orchard Beach, Maine
Positive section of review
The location was good and the beds were comfortable. The TVs worked well and the kitchen was large.
Negative section of review
Steep stairs and miscellaneous small things like no lock on the bathroom door and broken pull chain on the kitchen light.
San Diego, California
Positive section of review
We liked the location, the plant, the green area, the pools, the jacuzzi, the restaurant.
Negative section of review
We didn't like that the sink wasn't inside the bathroom. There was no air freshener in the toilet, no paper towels, no toilet brush.
Honolulu, Hawaii
Positive section of review
Close to main beach and the weekend fair. The place felt safe for families.
Negative section of review
There wasn't hot water in the shower. The TV remote didn't work well. The TV had a poor selection in terms of channels. Once I saw a cockroach in the bathroom. The parking is too expensive.
Inglewood, California
Positive section of review
Fast check in and clean room
Wilsonville, Oregon
Positive section of review
Clean and comfy.
Atlanta, Georgia
Positive section of review
Clean. Friendly staff. Great food. Comp breakfast. I liked it all!