1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Winthrop, Washington State
Positive section of review
Private cabin with hot tub. Breakfast was very limited but nice. Easy to access location. Easy check in. Clean kitchen with basic pans and dishes. The cabin has a grill as well.
Negative section of review
the floors and carpet needed cleaning. There were visible dirt + dead insects all over the place. And broken outdoor furniture.
Irvine, California
Positive section of review
Really the only thing I like about this property is the location and proximity to SNA. You can literally walk across the street to catch your flight in the morning.
Negative section of review
It was a bit sad. The hallways smelled like stale cigarette smoke even though the carpet looked fairly new. It appeared renovations had been done recently but all very cheap looking.
Santa Cruz, California
Positive section of review
Location was fantastic. Roof pool was fun. Valet was solid.
Negative section of review
Room wasn’t ready on time and we were left waiting around. Cafe hours weren’t great— and the worker put her AirPods in and yelled we are closed at us. Room was fine, but the pull out sofa bed was so uncomfortable we wouldn’t get a suite again. There was coloring on the ottoman. No benefits for elite bonvoy members.
Mitchell, South Dakota
Positive section of review
Good location to interstate nice warm breakfast
Negative section of review
Nothing
Phoenix, Arizona
Positive section of review
Location, ambience, comfort, gym, cleaning
Negative section of review
Nothing
Boston, Massachusetts
Positive section of review
Location and staff were great.
Negative section of review
We had dinner at the restaurant and the chicken was tasteless and rubbery.
Newport Beach, California
Positive section of review
Property in great location.
Chicago, Illinois
Positive section of review
Contemporary
Negative section of review
Small bathroom with no tub
Honolulu, Hawaii
Positive section of review
Love it, great hotel and staff. Loved the location and facilities. They go out of their way to make your stay better. The beach room is helpful. Also the icetea, water and lemonade stands throughout the day. Will be back!
Negative section of review
I haven’t received my deposit back yet and there seems to be an overcharge on my room but hoping it gets solved! I didn’t love that there wasn’t a higher floor available (with a full ocean view as booked), tried to change rooms but I had the accessibility junior suite although accessibility wasn’t even needed.