1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Lahaina, Hawaii
Positive section of review
I loved the view—we had a room with a sea view. The garden is amazing as well. The beach is nice, though it has waves. The location is convenient, with a good grocery store nearby and food trucks close by. The ukulele lessons were fantastic! Pickleball and tennis courts are good.
Negative section of review
They promise to pick up the trash on the third day of your stay if you stay for more than a week. However, nobody ever picked up our trash. Additionally, there is no free room cleaning—it costs $50. We were told that if we needed anything (clean towels, soap, laundry detergent, etc.), we just had to ask or call the front desk. We ran out of hair conditioner and hand soap on the second day (they were nearly empty when we checked in). I called and asked reception multiple times over three days, and each time they promised someone would bring it soon. Finally, on day five, after speaking with the cleaning manager, we received the conditioner and soap. I also asked them to check the other bottles of shampoo and shower gel in case they were not full and replace them. They promised to do so, but the next day, we ran out of shampoo. The same pattern repeated: I called and asked multiple times, received promises that someone would bring it soon, and nothing happened. For the last four days of our stay, there was no shampoo in our room. The same occurred with coffee—I asked for it, was told it would be brought, but no one delivered. Eventually, I learned I could get it at reception, but they only allowed me to take one pack. Staff is manually watering the grass and lighting the fire in the evening. My question is: why are you trying to save on clients when every apartment owner pays a $2,000 HOA fee per month, and we paid over $200 per day? Isn’t that enough to cover basic amenities like shampoo or coffee during a stay? Feels like management is so inefficient here
Nashville, Tennessee
Positive section of review
The room was comfortable. I loved the location because I did not have to leave the property because there were restaurants and scenery.
Negative section of review
I can not think of anything I did not like
Minneapolis, Minnesota
Positive section of review
Close to Target Center and Target Field so easy to walk and not worry about parking for the game. Clean and friendly staff.
Cambria, California
Positive section of review
Nice location in the middle of town making it easy to walk to shops and restaurants.
Negative section of review
The Main Street runs right next to hotel. It can be loud during certain times of day.
Huntington Beach, California
Positive section of review
Awesome location and service that was second to none!
Nags Head, North Carolina
Positive section of review
Great location, breakfast was good.
Negative section of review
Parts of the hotel and even our rooms could use some simple repairs to improve the appearance and quality.
Ocean City, Maryland
Positive section of review
The hot tub and the indoor pool.
Newport, Oregon
Positive section of review
Large rooms. Great view.
Negative section of review
Took a while to find the smaller towels in the cupboards in the bathroom.
Frederick, Maryland
Positive section of review
location
Negative section of review
couch in room stained
Springdale, Ohio
Positive section of review
Price
Negative section of review
Unknown bugs in my room