1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Helen, Georgia
Positive section of review
The Staff that we interacted with were all very nice. The breakfast was surprisingly nice given the small area and what we were expecting. The view of river outside our room was very nice and we did get to enjoy that for a bit.
Negative section of review
The A/C didnt work so we slept very little. It was late when we got in so we did not let anyone know about this. When we first got to our room on Saturday afternoon, my wife had just put down her bag on one of the beds and a spider dropped down about a foot from her face over the bed. There was a hole in bathroom wall behind door and shower was sketchy, so we also didn't use it. We probably won't choose this location again on our visits to Helen
Billings, Montana
Positive section of review
So clean, wonderful staff and fabulous accommodations. One of the best family hotels I’ve had the pleasure of staying in.
Negative section of review
The location was not very central to the activities we had planned.
Destin, Florida
Positive section of review
Open space, layout of the property. Like how everything bedroom had their own bathroom besides room on the first floor.
Negative section of review
Bbq grille needs cleaning, better WiFi connection and speed, would like to have an ice machine.
Los Angeles, California
Positive section of review
The price was good, but I guess that’s the reason why there’s bugs everywhere
Negative section of review
My room had bugs in it and they couldnt accommodate me because they booked the whole night smh me and my family had to figure other plans (I have videos mostly)
West Dixie Bend, Florida
Positive section of review
Room was spacious, plenty of room, beds were good, Gym, Pool
Negative section of review
Breakfast didn't have much to choose from, very little fruit, bland powdered eggs, wish it had more fruit to choose from, one of workers looked very unhappy only would say yes or no, no greeting. They had oatmeal, very small yogurts, eggs, meat and waffles.
Branson, Missouri
Positive section of review
Love the family feel, very friendly morning crew!!!
Coeur d'Alene, Idaho
Positive section of review
Easy to access car in parking and comfortable
Negative section of review
The bathroom could have been cleaner and the detergent used on towels and sheets is very strong. Usually in nicer places they use better laundry detergents such as method or Mrs Meyers.
Virginia Beach, Virginia
Positive section of review
Very close to businesses and stores
Clinton, Maryland
Positive section of review
All good
West Long Branch, New Jersey
Positive section of review
Location was awkward to enter and exit but proximity was ok. Staff was pleasant.
Negative section of review
Hot tub was not heated! No towels in pool area. Sign was altered to 1 year old and under needing supervision allowing young children unsupervised in pool.Dirty rusted chairs. Broken toilet seat, poor flushing mechanism. Worn , ripped carpet. Dingy yellowed sheets with old hard pillows. Phone had no cord and could not be used( were told they were all like that)WiFi was unstable. Received one coffee, one decade had to walk to front desk (no phone)key was easily demagnetized by cellphone. Breakfast had 30plus people in line waiting for meager replenishment. No yogurt, no bread, muffins ect. When brought out white bread only maybe half loaf. No eggs or sausage and when replenished it was half empty 1/4 pan of each. Syrup for waffles was placed near bread forcing people to search and backtrack down the line of people trying to toast bread. No coffee!!! Limited tables!!! All dirty!
