1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Antonio, Texas
Positive section of review
Location, it was super close to thhe airport and they let us leave our cars while on vacaction
Negative section of review
Rooms were very old
Gatlinburg, Tennessee
Positive section of review
our view from our room was wonderful looking out at the river below it was beautiful
Negative section of review
the person at the desk could have been cordial and more helpful and atleast showed appreciation for us being there
Morro Bay, California
Positive section of review
Staff, location, free parking with plenty of space and free WiFi.
Negative section of review
Room was very dark. There were two lamps in the main room which made the room quite dark. Also, shower could use a good deep cleaning.
Indianapolis, Indiana
Positive section of review
We did not stay due to the elevator being broken
Negative section of review
We had to go else where to stay that had an elevator that worked.
Pine Knoll Shores, North Carolina
Positive section of review
Friendly desk staff, oceanfront view
Negative section of review
The $20 parking fee is outrageous. I was not aware of such a fee until check-in because at the time of booking it said the price was the TOTAL that I would pay. At check-in, I was asked for my card and was charged the $20 parking fee (per night), as well as a $50 hold for potential damages to the room - another surprise. The room with two double beds was adequate, but there was only one light in the main area, so it was very dim at night when we tried to play a game at the cramped desk (no table). We would have played in the nice lounge area, but all lights were out and it appeared to be closed. The outdoor bar and restaurant also closed hours earlier than scheduled. Also, we were very disappointed that complimentary coffee was not available in the lobby from 7 a.m. to noon so as not to cut into the profits of the expensive on-site restaurant, which charges $3 per cup. We were puzzled when the desk clerk handed us a welcome bag containing bottled water and a guide/map to the area at check-out, not check-in. It seemed like a half-hearted attempt to make up for the lack of free coffee. LOL
Santa Ana, California
Positive section of review
I liked that it was more modernized
Negative section of review
the facility was dirty so many bugs everywhere the room had a cigarette smell the air conditioning unit wasn’t getting cold and the bathroom water took forever to get cold
Saint Simons Island, Georgia
Positive section of review
Easy access to my appointment
Negative section of review
The carpet in rooms feel sandy and it isold.
New York, New York State
Positive section of review
Great location
Negative section of review
Overpriced, some amenities not working!
Boston, Massachusetts
Positive section of review
It was quiet.
Negative section of review
Small common sitting area.
Cave City, Kentucky
Positive section of review
It was ok. Same thing both days. We would have enjoyed oatmeal. And more fruit other apples.
Negative section of review
The sheets had stains on them. I hope they were clean!