1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Anaheim, California
Positive section of review
I loved having shutters on the window, it felt cleaner and kept the light out. Bed was comfortable and the room was clean. Having a fridge is a huge plus too. Staff is always friendly also. Check in and checkout is always easy. I also absolutely love that there is actual hand soap in the bathroom.
Negative section of review
The towels are awful, they seem very old, small and rough. A few things in the bathroom could be updated (toilet seat was kinda falling apart) and the shower curtain was bad (I wish it went all the way around to cover the window and keep the heat in)
Birmingham, Alabama
Positive section of review
The beds are very comfortable. We kept waking up late because the beds are so comfortable and the blackout curtains fit so tight you can’t tell night from day or day from night:) Pool very clean and clear I’m glad it wasn’t a heated pool my grandkids would have stayed in it all night long
Negative section of review
A little outdated with tubs and showers
South San Francisco, California
Positive section of review
The location of the Hotel and the beds for sure with a beautiful view.
Negative section of review
The toilet wouldn't flush and some a hole took up two handicapped parking spots with a compact vehicle told the front desk and they didn't do anything about it
Branson, Missouri
Positive section of review
Everything but some of the parking
Negative section of review
Parking
Atlantic City, New Jersey
Positive section of review
It was nice and staff was nice
Negative section of review
The floor in my room was very dirty. There was stale piece of bread lots of crumbs. You can tell the floor had not been clean in at least a week
Las Vegas, Nevada
Positive section of review
Location, helpful staff
Negative section of review
Mattress needs updating!
New York, New York State
Positive section of review
Close to the subway
Negative section of review
Too old
Eufaula, Oklahoma
Positive section of review
Value
Negative section of review
AC was not cooling room
Newport News, Virginia
Positive section of review
The room was clean and met all of my expectations. The breakfast was adequate and the rotating menu made for pleasant surprises each morning. The coffee maker was cool and made a great hot chocolate. Staff was very friendly.
Negative section of review
Shower could have used body wash. One of the bedside lamps was burnt out and the floor lamp next to the sofa didn't have a place to even be plugged in. The mini fridge was completely iced up, but it was an easy enough fix. Overall these are more nitpicks than genuine concerns to me.
Saint Germain, Wisconsin
Positive section of review
The morning breakfest was good for those on the go. It may help to included lactose milk on the meal.
Negative section of review
Hot tube was not in service. However the swimming pool was very nice and family friendly.