1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Sedona, Arizona
Positive section of review
Everyone involved in the check in/check out process were so friendly! Shout out to Amber. She was very sweet and accommodating and recommended a lot of places of interest. The facilities are TO DIE FOR especially the massage chair. The pool has the most beautiful view and almost everything is within a walking distance.
Negative section of review
Not the biggest issue but random cereal all over the room. Then a full glass of cherios under one of the nightstands.
National City, California
Positive section of review
After reading different reviews I was nervous about cleanliness and bugs but neither was and issue. The morning of check out the staff was even washing the windows and sweeping the parking lot
Negative section of review
The location did have quite a few "night service workers"in the surrounding area but not actually on the property
Topeka, Kansas
Positive section of review
A. It’s a Residence Inn. B. The young man handling the Breakfast routine did an outstanding job: On time -Clean - Fresh. The singular event in a dismal experience.
Negative section of review
This property needs a severe rehab/upgrade. It’s worn out and doesn’t meet the Marriott standards. It “reeks” being a FRANCHISE - Use the Marriott name… Max the profit. The Front Desk attendant- Keith - Needs serious training in Customer Relations - Or be replaced. The way he talked to me - Knowing that I was a Lifetime Platinum Elite Member was terrible. Even a 1st time Marriott stayer should receive better treatment - Much less a best, long term customer.
Redondo Beach, California
Positive section of review
The gentleman in the food department he was the main host was amazing. I think his name was Jessie. Trying to find him he’s awesome.
Indianapolis, Indiana
Positive section of review
Nothing!!! It’s was so sad! Customer service was great!!!
Negative section of review
When we arrived we arrived to already used room!! It was horrible ! The toilet was broken sheets off bed !!!trash, pads and poop!
The Dalles, Oregon
Positive section of review
Convenient to highway. Good AC.
Negative section of review
Although the rooms were comfortable and seemingly recently updated, the hallways and stairwells are constructed of poor quality man-made decking material (something like Trex) - giving everything a very cheap feel. And believe me, for the quality and location, this place wasn’t cheap.
South Lake Tahoe, California
Positive section of review
Location is awesome.
Negative section of review
Service needs to be required. So did it, but never got it.
Shipshewana, Indiana
Positive section of review
Nice location
Negative section of review
Pool didn’t look inviting and maybe needed cleaning
Las Vegas, Nevada
Positive section of review
The location
Negative section of review
The staff was rude, especially the hotel manager, David. My room had a dirty towel when I first walked in and nobody came by to provide room service even though I requested it.
New York, New York State
Positive section of review
Good value.
Negative section of review
The bed was too soft.