1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Oakland, California
Positive section of review
Everyone was so friendly. The restaurant was nice and had a good selection and tasty. Room was immaculate. Staff lovely.
Seaside, Oregon
Positive section of review
The bed was very comfortable. Also, the location was great, within walking distance of everything we wanted to go to.
Negative section of review
When we checked in, the staff was friendly but not very informative. Parking wasn't 100% clarified, was there an ice machine? Couldn't tell you for sure... I didn't know there would be maid service while we were there (do not disturb wasn't given as an option). We were very surprised to find the room was "flipped" while we were out. Everything was mismatched furniture-wise. The light fixture was broken. The shower doors weren't really clean, I could tell it really needed a deep clean. Despite that the bed was very comfortable.
Secaucus, New Jersey
Positive section of review
On the surface the hotel looks spectacular, but when you get under the hood there are problems in several areas.
Negative section of review
The parking garage next to the hotel is undergoing renovations and the workers start jackhammering at 7am; We stayed two nights but received breakfast tickets for only one day; our room contained two of the most outdated snd uncomfortable beds we’ve ever slept in, and we barely got any sleep as s result. Lastly, I didn’t appreciate having to pay a $150 security deposit that I will probably have to chase to get back.
South Lake Tahoe, California
Positive section of review
Very nice area nice location and loved having beach and pool nearby
Negative section of review
Pictures and descriptions of properties were different from what was real . Staff at site very nice . When trying to fix a situation communication was very very questionable.
Rock Springs, Wyoming
Positive section of review
Good location, friendly front desk staff, comfortable mattress.
Astoria, Oregon
Positive section of review
The location, also they provided a box fan for the heat.
Negative section of review
The shower head is only 4’ tall
Phoenix, Arizona
Positive section of review
Clean and comfortable. Location close to the airport
Negative section of review
N/A
Chicago, Illinois
Positive section of review
Convenient and nice surroundings.
Negative section of review
The bed wasn’t comfortable, there was a lingering odd smell, just didn’t seem as clean as I’d expect.
Atlanta, Georgia
Positive section of review
I was good and hot
Negative section of review
Being charged twice for a few nights stay
Cheyenne, Wyoming
Positive section of review
Perfect
Negative section of review
Perfect totally perfect