1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Des Moines, Iowa
Positive section of review
The apt was bigger than we expected and in a good location downtown (1 block from Exile Brewery.) The bed was like sleeping on a cloud ... so comfy and cozy! The full kitchen was perfect for taking a break from eating out. Also nice to have a washer, dryer and dishwasher. We didn't get a chance to use the hot tub or roof terrace but both looked really nice. I would definitely stay here instead of a hotel next time - it was cheaper too.
Negative section of review
The futon could be more comfy and the pots and pans were a bit worn but otherwise everything was great!
Chicago, Illinois
Positive section of review
Loved our stay at the Garden. The house was bery clean, and the beds were perfect! Our host was very responsive. Thank you
Middletown, New Jersey
Positive section of review
It was clean and the breakfast was good. Also it was very close to the event we were going to.
Negative section of review
They did not clean my room.
Ocean City, Maryland
Positive section of review
Large rooms, indoor pool, beachfront
Negative section of review
Unfriendly staff, had to ask for towels and washcloths, only 2 provided. Beach access through atrium but doors only unlocked half the time. No signage stating when the doors would be unlocked.
Orlando, Florida
Positive section of review
Spacious room. Beautiful decor.
Negative section of review
There was a problem with the hot water during my stay due to a plumbing issue, which I do understand was beyond the staff's control. Other than that, the accommodations were nice.
Kissimmee, Florida
Positive section of review
The location
Negative section of review
Mostly nothing
Newport, Rhode Island
Positive section of review
Location
Negative section of review
Portable AC units for 2 of 3 nights
Myrtle Beach, South Carolina
Positive section of review
The view
Negative section of review
Elevator
Oak Creek, Wisconsin
Positive section of review
The spacious room, the ability to cook dinner, the comfortable bed and the quiet surroundings.
Negative section of review
Your TV that has major issues. I couldn’t watch college football most of the evening as the TV failed to work.
Merrillville, Indiana
Positive section of review
The location was good in relation to our tournament.
Negative section of review
During my stay, the key system was down, meaning staff had to physically let us into our room every time we left and returned. This would have been a minor inconvenience—if we had been told in advance. Instead, we only found out at check-in. Other members of our group were notified early and had the chance to change hotels. We weren’t given that option. At check-in, I was assured we’d receive a discount for the inconvenience. That never happened. I’m still waiting for my partial refund. The property itself was dirty and run-down, with the overall feel of a place where high school parties might be held—not somewhere you’d expect professional standards. I voiced my concerns to Nadja, the guest relations manager, who showed no interest in resolving the issues and simply said she hoped we’d stay again. That will not happen. Poor communication, lack of cleanliness, and zero accountability. I cannot recommend this hotel.
