1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Chicago, Illinois
Positive section of review
The Silversmith Hotel is a lovely property centrally located to many attractions in Chicago. It is very accessible to reach by public transportation (we arrived at Midway and the train dropped off one block away from the hotel). We walked nearly everywhere, and when we didn't, it was very easy to catch a bus or train within a few minutes of walking. As for the hotel itself, you can tell that the employees care and work hard. Everyone - from the front desk (Jasmine, Beverly, and Victor), the bar (Manuel and Juan), to the housekeeping - worked hard to make us comfortable. The room was clean and they answered every request we had. I would absolutely stay here again!
Negative section of review
It is a busy area. I wouldn't say I didn't like it, but be aware there is a lot of activity going on. You will hear the elevated train all night, but we rather liked it. It sounded like a brief rain shower or an air conditioner being turned on. It wasn't loud or obnoxious. It was almost like white noise.
Wichita Falls, Texas
Positive section of review
Totally awesome place to stay .Staff goes out of their way to be helpful.My husband is handicapped and they always pick a room easy for him to get to.Always asking if there is anything else they can do to make things better for us.Breakfast staff keeps things full and fresh.Dining room always clean and nice.
Negative section of review
Not a single thing to complain about.
Boston, Massachusetts
Positive section of review
The location was perfect for our brief visit to Boston for the first time. We were able to park in a great spot directly in front of the Police station and just a short walk to our room. Also, the hosts were very responsive to our questions and very helpful!!
Carlisle, Pennsylvania
Positive section of review
We were impressed at how clean the hotel was. They had fruit bowls and candy bowls in the lobby … a nice touch. Especially since we arrived late and a Piece of fruit was appreciated. Would definitely stay again.
Negative section of review
Pillow was not soft enough for me.
Ocean Point, Maine
Positive section of review
Great property right my the water. Beautiful room with the most comfortable bed and cozy sheets. Friendly staff, and delicious food. We enjoyed our stay very much.
Boston, Massachusetts
Positive section of review
I had a wonderful stay at this hotel. The rooms were comfortable, and the staff was very friendly and helpful. I’d definitely stay here again.
Negative section of review
Parking at the hotel was very expensive, which was a bit frustrating. I also noticed a hair on the couch, which made the room feel less clean than expected. But that was the only concern about cleanliness.
Missoula, Montana
Positive section of review
The checkin and checkout process was seemless and staff was friendly and accomodating.
Negative section of review
The room was a little small.
Kansas City, Kansas
Positive section of review
Conveniently located be the outlet mall and restaurants. The breakfast was excellent.
Anchorage, Alaska
Positive section of review
Bed was comfortable.
Negative section of review
Incredible screw ups at check-in, with us being sent to an occupied room. Cooler dumped water on the floor. Room poorly cleaned. No shower curtain.
Indianapolis, Indiana
Positive section of review
Food was fresh
Negative section of review
Waffle maker was working correctly.