1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Huntington Beach, California
Positive section of review
I love that it’s in the center of everything from a shopping center, lots of restaurants and close to the beach!! It’s also very clean from the lobby up to the room. Friendly staff as well. Definitely will be staying here again.
Lenox, Massachusetts
Positive section of review
Handicap accessible. Clean. Good sized room. Comfortable. Delicious breakfast. Close to many attractions. Easy checkin/out. Nice amenities such as a fitness room, 2 pools, hot tub and a pub. I would definitely come back.
Negative section of review
To make the pool enjoyable for everyone you should install a lift chair on the indoor pool. The beds in the handicap rooms shouldn't be so high (some have difficulty getting on them) and staff shouldn't park in illegal spots blocking handicap vehicles.
New York, New York State
Positive section of review
Good location in Chelsea, clean and fresh rooms-noticeable that the hotel is new, personnel was helpful, breakfast- good quality for American standards
Negative section of review
The room was very very small, absolutely not able to fit three adults in comfortably, there was only smallish cabinet for clothes, we could not even unpack our suitcases, noisy A/C, small breakfast premises-seating capacity insufficient, long waiting times for lifts-sometimes even 10+ minutes
Austell, Georgia
Positive section of review
There is a busy bar and grill right next door. The bed seemed clean enough to sleep in
Negative section of review
The musty smell of the room. The wet carpet floors.
Salt Lake City, Utah
Positive section of review
Beautiful historic neighborhood and building.
Negative section of review
Theme room (Egypt) had low ceilings, not laid out well and bizarre.
Saint Anthony, Idaho
Positive section of review
Friendly Host, safe neighborhood.
New York, New York State
Positive section of review
Location is nice I guess
Negative section of review
Several things ruined our stay: - Smell of tobacco. Eventually we had to move to a different hotel and owners of this property promised but failed to compensate - When they sent someone to “clean” tobacco smell (did not help), we found out after that the door to the apartment is ajar (see photo). Literally empty apartment, and door not just not locked but open. Imagine that happened to you. Unacceptable. - They likely operate against the rules of apartment complex, because they asked us to lie to reception representatives (see screenshot), to not mention any “hotel” and just say we are simple guests. Not super comfortable, not something to be expected from people who are on vacation and want to relax. Overall - would not recommend
Ocean City, Maryland
Positive section of review
Close to boardwalk
Negative section of review
Parking sucks
Rosemont, Illinois
Positive section of review
If all things are working, it's a good property.
Negative section of review
Room starting to wear down. Drain in shower did not work and tub filled with water. A used washrag was found in the sofa bed when pulled out. Had to go ask for sheets as they were not stocked for the sofa bed. Were initially given a key to an occupied room and disturbed another guest.