1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Spring, Texas
Positive section of review
The bed and linens. Very comfortable. Did not hear much outside noise. Air conditioner was in great working condition. I used the hot tub, it was also great. Oh, and the breakfast!
Negative section of review
I liked everything
Alameda, California
Positive section of review
Repeat CUSTOMER I work in Oakland. I stay at Extended StayAmerica Oakland Alameda airport. The staff is very accommodating and friendly. The rooms are clean and comfortable.
Negative section of review
Nothing
Prineville, Oregon
Positive section of review
The pool was great. Clean and good temperature. Breakfast came with lots of options and they stayed on top of it. Staff was helpful and personable
Clute, Texas
Positive section of review
The rooms are good size. The hotel was very clean. They have a great breakfast selection. The hotel is close to everything and the location was great
Sedona, Arizona
Positive section of review
It was very clean and quiet and comfortable. The staff was very nice and very helpful. Went above and beyond for me.
Negative section of review
I did not like that I had to pay for parking. I was not aware I had to pay $25 a day for parking. I found that a bit ridiculous.
Houston, Texas
Positive section of review
The property was located in the perfect area for my trip. The apartment was clean, and the bed was comfortable.
Negative section of review
The water pressure was low and the shower hose leaked. I didn’t want to ruin the floor of the bathroom so I was not able to take a shower. I informed the front desk and was told that they would send maintenance to assist, maintenance never showed up. I called back after 30 minutes and was rudely told that T did not want to resolve the issue. They offered to switch my room at 12:35 am. My daughter was sleep and it would’ve taken us 30+ minutes to pack our stuff and move yo another room. I spoke with Brennon(front desk clerk) the morning as we checked out. I explained to him what happened and he promised to change the nightly rate to $75, and guaranteed that the price would be updated within a couple of hours. I checked my account to find out that they did not honor what I was told and charged me more than what he promised. I called the manager Mark to inquire, he called Brennon and the young man lied and said that he didn’t say what I stated. I watched him type in $75 for the night and trusted that he was a man of his word. I was not able to properly shower after walking from Shell Stadium on a hot humid night in Houston. It to mention there was condensation on the toilet seat, and cover throughout the day that we had to constantly clean and a horrible ring inside of the toilet. I’m disappointed and the young man blatantly lied. We stated in room 1102. I chose not to ruin their property because of their plumbing issues, and feel as if I was wrongfully inconvenienced for doing the right thing.
Holbrook, Arizona
Positive section of review
The breakfast is not good, the frozen pancakes were so dry. Coffee was good. The bread was also dry
Negative section of review
The bed is good but breakfast is not good and the floor was so dirty. We have stayed here many times over the years and it was always very clean. I called them to let them know I have a dog like always after booking I am not sure why it was so bad this time but it is time to look next door at Quality inn.
Osage Beach, Missouri
Positive section of review
All of the staff are great! Small view of the lake
Negative section of review
Needs a makeover! The attempts to fix or freshen up the room were VERY sloppy. There's very little soundproofing, you could hear everything from the hall. Both elevators broke while we were there.
Myrtle Beach, South Carolina
Positive section of review
Friendly staff, and cleanliness!
New York, New York State
Positive section of review
was very pleasant overall.
Negative section of review
nothing i disliked during stay.