1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Wilton, Maine
Positive section of review
The staff was so kind and very helpful even when I thought I misplaced something they made every effort to try to find it. When they cleaned our room, they even set up a little stuffy for my granddaughter to feel welcome. I absolutely loved staying here.
Negative section of review
Being a handicap room, I would hope in the future they would put a little bit more nonskid on the bottom of the tub
Galveston, Texas
Positive section of review
Was accommodating, had everything you needed! Plenty of throw blankets and had a Keurig!
Negative section of review
could use bed topper !
Atlanta, Georgia
Positive section of review
Lovely rooms, loved the shower Very updated. Very quiet. Food excellent
Negative section of review
Nothing
Manitou Springs, Colorado
Positive section of review
Breakfast was the same for the 4 days we were there
Negative section of review
Cleanness
Sullivan, Missouri
Positive section of review
Pool and hot tub had extended hours, until 11 pm
Negative section of review
The safety lock to the room was not secure; the screws securing it were almost out of the door.
Mission Viejo, California
Positive section of review
Location and cleanliness
Negative section of review
One of the rooms booked had a sewage odor and we were unable to be moved to another room. Advertised as having a Spa on premises but having to text someone to come in visit was off putting and we chose not to use the spa service. The bar closing at 9pm even on a weekend was an issue
Sharonville, Ohio
Positive section of review
Breakfast was good.
Harrisburg, Pennsylvania
Positive section of review
Local
Negative section of review
Towles, and floor were dirty, Bathroom was tiny.
Jacksonville, Florida
Positive section of review
The front desk worker, Annett, was very polite and welcoming. Room was cold, beds were good.
Negative section of review
The room was not up to par. All furniture was scrapped and beat up. Picture and ceiling had water damage. Housekeeping came knocking at 8am, drilling next door at 8:36, then housekeeping again at 9am. Check out is at 11am not between 8-9am. We had a late night attending a concert and were woken up early not once but three times my two kids and I. No there was no Do Not Disturb sign in the room. Our shampoo/lotion bottles were sticky and seemed to be used before or they just refill them on property. I assumed this property would be better because of the title and Ruth Chris in the same building but I was wrong. Parking isn't through them so you will have to pay 22 a night which after extra fees is close to 30 dollars. They really just need a serious cleanup/update and this hotel would actually meet up to par. Maybe they give the same room to booking.com reservations because I just saw a review with the same pictures from the room they gave me. Also none of the property doors from parking garage, pool, or gate to riverwalk lock. Anyone can just walk in and out of the hotel property which I did not feel completely safe being a mom with two kids.
Bodega Bay, California
Positive section of review
Was no breakfast at this place
Negative section of review
In the lobby, there should’ve been coffee or tea sitting out It was difficult getting your luggage up all the steps and stairs to your room
