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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Ocean City, Maryland
Positive section of review
I liked the convenient location and the fact that it was an oceanfront property, the ocean view from our balcony was lovely. I loved the atrium with its ponds and various birds, fish and turtles. The hotel staff was exceptionally nice and accommodating. We liked the Atrium Cafe, the servers and cook were also very friendly and accommodating. Breakfast and lunch were good.
Negative section of review
The property is somewhat rundown. It needs a good cleaning. Carpeting is dirty , upholstered furnishings in Atrium and in the rooms are dirty, the indoor pool did not look very clean, water looked cloudy. I was very disappointed in the appearance of our room upon entering. It did not give a good first impression. The railing on our balcony was loose and partially detached from the wall and the concrete floor that was supposed to be securing it. I expected the room to look fresh and clean but it did not, it looked tired and rundown. The bathroom did not look clean and shiny, it looked like it just received a quick wipe-down. The kitchen was ok, refrigerator and stove were clean but the coffee maker and toaster were not. The upholstery on the kitchen stools were dirty looking, so was the sofa. We did not feel comfortable sitting on them. I did request to have the room re-cleaned. The front desk was very accommodating and the housekeeper was very nice. She gave the room a good cleaning, it looked much better, but the upholstered furniture needs to be replaced.
Frankenmuth, Michigan
Positive section of review
The offering of food and drink in evening was nice and the whole hotel was beautiful! The big bonus to us was the mattress. I liked it so much I got the manufactures name and have contacted them.
Negative section of review
Everything was wonderful. Best hotel we have stayed in the previous 8 nights
Florence, Oregon
Positive section of review
Nothing. The walls were paper thin, the brown towels were disconcerting (how can you tell if they're really clean?!), and the lack of communication is incredibly unprofessional.
Negative section of review
We were charged a pet fee (totally acceptable) but then upon departure we were charged $80 for sheet damage with no photographic evidence. No communication, and zero response.
New Orleans, Louisiana
Positive section of review
It was right in the center of bourbon and I didn’t have to look for a parking spot. We literally parked and didn’t have to do any driving everything was walking distance.
Negative section of review
N/A
Myrtle Beach, South Carolina
Positive section of review
It was amazing, I went to celebrate my birthday, I love location everything was close ,I really love it friendly staff, room was clean
Statesboro, Georgia
Positive section of review
Everything about it was great except the mattress on the bed was hard as a rock
Raleigh, North Carolina
Positive section of review
The beds were comfortable! Very clean! Easy booking as well!
Frederick, Maryland
Positive section of review
Easily accessible with a waffle house adjacent to it
Negative section of review
The room had a moldy smell to it when I went to take a shower. I had to wash out the tub because there was oil in it. The pillowcases on both beds were filthy. Like had black marks on them. and the $ 100.00 dollar deposit that you had to leave that they say you’re gonna get all of it back. I only got $75 back. They kept 25 and I cleaned up the room better than it was when I went in it. I don’t understand that and as I’m packing up my car trying to leave and you know put the stuff from the room back in my car they locked me out of the room 15 minutes prior to 11 o’clock, so I had to get a maid to let me in the room to get the rest of my things I just don’t get it. I would like my other $25 back please
St. George Island, Florida
Positive section of review
Central location and close to the beach.
Negative section of review
The advertised pictures fail to show the steep set of stairs leading from the front door (there is nothing on the 1st floor except the front door) up to the 2nd floor of the unit and the second set of steep stairs leading from the 2nd floor (living and dining area) to the bedrooms and bathrooms on the 3rd floor. This was extremely difficult and hazardous for my elderly grandfather battling health issues and the hosts were not accommodating at all. Be aware this is actually 3 levels from the front door to the living/dining area to the bedroom and bathrooms. The listing photos are made to look like it is a one level unit and the hosts purposely do this to mislead guests into not knowing there a 2 sets of steep stairs.
San Angelo, Texas
Positive section of review
I liked the fact that it was spacious.
Negative section of review
Better tv services
