1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
This is a beautiful well-kept hotel in a great location. I stay here when I attend the US Open which hasn't been since 2019. I am pleased to note that the quality of this Westin remained exceptional despite my six year absence from it. Everything about it is great from the staff to the facilities. On my last day the down escalator wasn't working when I went out to get breakfast, but to my surprise it was already fixed when I returned 15 minutes later.
Miami Beach, Florida
Positive section of review
I have always stayed at this property from before La Flora and now Kasa La flora. Love the renovated rooms and the location is always perfect for work, commuting and leisure
Negative section of review
A few things. The bathrooms water pressure is very lite. There are no hooks to hang the towels specially if the room service is not provided daily. Also the sink in the bathroom shoot the water in all directions (almost a mess) and I had an issue with the guests staying in room 210(next to me). They were like 9 people in the room and Friday and Saturday all up to 3:00am they were loud and not only loud but they were bagging the walls and floors like crazy.
Tomahawk, Wisconsin
Positive section of review
The staff is always so pleasant! Extremely comfortable room and bed, wonderful walkout patio area with comfortable seating. Very clean.
Negative section of review
Can't identify anything, it is exactly as advertised.
St. Petersburg, Florida
Positive section of review
Location was perfect, we could walk to the pier and busy areas. Staff was too friendly and helpful.
Negative section of review
It is old building and there was a smell but it was okay. The floor was a little bit sticky. The breakfast was limited. I wish they has more options.
Charlottesville, Virginia
Positive section of review
The bed was very comfortable, and the front desk clerk, Hony, was very polite.
Negative section of review
I called ahead to the hotel and the third party to confirm that the room included a bathtub, and I was told yes. However, once checked in, we were given the incorrect room. I did inform the front desk, but I was not going to change rooms after traveling all day.
Carpinteria, California
Positive section of review
room was clean, most affordable option near santa barbara for the weekend
Negative section of review
the AC unit was incredibly loud. It was like as loud as a gas generator. If you are sensitive to sound then you will definitely near ear plugs. Also, the bed was very stiff / squeaky.
Houma, Louisiana
Positive section of review
It was close by to family. The staff was friendly and nice.
Negative section of review
I didn't like the fact that my king bed room was full of ants and attacked my grandson that's 4 month's old and the floor was wet from the air conditioner. And my 2 queen bed room the bath tub was stuck on shower mode the shower only worked and I can't stand on my feet alone due to a stroke I just had and I had to because the tub didn't work properly. Wasn't to please for the prices I've paid for this for driving 3 hours to stay for a family funeral.
Mesquite, Nevada
Positive section of review
Rooms were nice and clean the pool was also clean
Negative section of review
Poor staff in the morning at front desk got charged twice because they screwed up my booking Room wasn’t available to check in to until 6pm No towels in pool area
Lawrenceburg, Tennessee
Positive section of review
Breakfast was great and so was everything else
Negative section of review
nothing
Baytown, Texas
Positive section of review
Location, price, and amenities in room
Negative section of review
There was a strong perfume smell, from the Glade plug-in freshner, and it caused migraines. I unplugged it, and opened the door and window, but every time we came into the room it made me sick. Perhaps avoid using things like this, or make aware they are used so it can be requested they're not used in future.