1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Phoenix, Arizona
Positive section of review
Everything was great until I got out of the pool we are getting ready to leave and outside of the pool on the sidewalk I slipped and fell the sidewalk was the only thing that I had to complain about because it was just a flat smooth sidewalk you didn't have any like ripples in it or anything to keep a person from slipping and falling and I really got hurt I hurt my knee I missed work from it and it was hurt for a good 2 months so that was my only problem
Negative section of review
The sidewalk outside of the pool area
Springfield, Illinois
Positive section of review
The location and my room was clean. The only drawbacks were the carpet needed deep cleaning and the doors to the rooms needed power washing also a male employee entered my room with our permission. He knocked on my door and before I could answer he entered my room. Extremely perverted and inappropriate!
Chicago, Illinois
Positive section of review
My room was a true suite with a separate living room, bedroom, kitchenette and bathroom. The bathroom had a fabulous, huge bathtub that I enjoying with a bath bomb.
Negative section of review
My view wasn’t great, but the room was so fabulous I didn’t really mind.
SeaTac, Washington State
Positive section of review
Nice staff at the front desk and airport shuttle driver. Clean room and full of everything I needed. Firm mattress. Good water pressure in the shower.
Negative section of review
The bath tub shower door was a bit awkward.
San Diego, California
Positive section of review
Great location walkable to the beach and nearby shops and restaurants. They were able to let us check in early.
Negative section of review
We had a nonsmoking room that reeked of smoke. So we asked to change it and they gave us a different one. This property is definitely overpriced it’s got a cheap hotel feel and very old facilities. And you have to pay $20 for parking.
Hawthorne, California
Positive section of review
The price for the room was very reasonable. Room was nice size.
Negative section of review
I wasn't aware that there were rooms where smoking was allowed.I got a smoking room by mistake and it was very hard to breathe.
Reno, Nevada
Positive section of review
That the pool was still open
Negative section of review
The shower floor was black
Los Angeles, California
Positive section of review
Good location, nice views
Negative section of review
Condensending staff. We felt like because we were a group of African girls, she had to talk to us like we didn't understand English. She kept us waiting for hours before check-in. Living room carpet was disgusting. No body wash in bathrooms. The bed in the 2nd room is a recipe for back pain. Horrible. Overall, I won't recommend it to anyone. After our interaction with the staff before and during check-in, my friends all wanted to leave because they felt insulted. Keep in mind, we are well traveled ladies, and this staff tried to make us feel small because we are Africans. We all felt very disrespected.
Phoenix, Arizona
Positive section of review
Very clean room
Reno, Nevada
Positive section of review
The coffee
Negative section of review
The first room I got wasn't cleaned so y'all had to move to another room and that room the air conditioner had a freon leak so I had to check out early and I'm still waiting on my refund from the first reservation cause I had to redue my reservation and I would like a little refund since I had to check out early