1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Lihue, Hawaii
Positive section of review
I hope they can be more accommodating in the future. Tried to get to the place ealier. They did seem quite concerned with helping us out with that at all. I understand you're a great islsnd to visit. But, if you expect tourism to keep you around, this is a hard way to stay around. I hope you are just too busy for this to matter.
Negative section of review
They gave us the wrong wifi. There's no reception without it.
Keystone, South Dakota
Positive section of review
Location was great, Sonia was very nice and accommodating! She had all our rooms and paperwork ready and we all three (family's ) were checked in, in just a few minutes! Rooms were next to each other as we asked ! Perfect start !
Negative section of review
The rooms had heavy cleaning solution smell, wife got a headache in a few minutes, toilet didn't flush first time! Sonia accommodated us with different room! But had to move all our stuff a long way to the other end of hotel to second floor! But bird poop on stairwells and hanging off exit signs and on floors on the balcony , this room was a little better as far as smell and toilet worked, Heat an A/C was right on top of one bed ! We were shown the room first and accepted it as it was late and our friends were in two other rooms that smelled too! Very disappointed with write up that said casino and clean hotel! Not clean and no casino!
Deming, New Mexico
Positive section of review
The person that registered us in was very friendly and helpful with our questions. He had a big smile and made us feel welcomed. He definitely gets a 10 out of 10. I wish I remembered his name.
Negative section of review
Room was clean and comfortable, but it had an almost moldy or old smell. It definitely wasn't strong enough for us to complain to staff about it. We had only stayed 1 night.
Los Angeles, California
Positive section of review
We loved everything, main villa is big enough for a large group, the host was very friendly, the rooms were tidy and very clean.
San Diego, California
Positive section of review
Location was excellent, the view from our room was stunning, and Ronaldo (front desk attendant) was great!
Negative section of review
N/A
Cypress, California
Positive section of review
Specious rooms Love the high ceilings. Has a very home feeling. Love the breakfast
Negative section of review
Dish soap wasn’t getting grease off the dishes The kitchen sink faucet water wasn’t hot enough. But that really wasn’t a problem just needed a little more hot water
Lahaina, Hawaii
Positive section of review
Well kept property and very quiet during our stay.
Lexington, Kentucky
Positive section of review
Bed was comfortable and room was clean.
Negative section of review
Could hear doors slamming, not great with small children trying to sleep. Had to wait a LONG time for a staff member to show up at the front desk to check in. Breakfast options were very limited, just cereal, bagels, and muffins. Pool was closed.
Hyannis, Massachusetts
Positive section of review
The cookies was great, staff was nice.
Negative section of review
The property was still very dirty old, plumbing in the bathroom tube floods when taking a shower. The rooms are very small, do not pay for a deluxe room, you will not get a deluxe room. The hotel needs renovations badly, like most cape cod hotels.
Truckee, California
Positive section of review
Location, the coffee selection
Negative section of review
Understaff
