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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
Very well located for Central Park, Times Square, and Broadway shows. We also stayed a few nights at Edison Hotel and The Belvedere had bigger rooms and a bigger bathroom with more natural light. The Belvedere also had a mini fridge and small microwave. Breakfast was coffee, hot chocolate or tea with a granola bar. Whereas, Edison had a grab and go egg sandwich, fruit or yogurt, crossaint, and coffee option.
Negative section of review
There were only 2 elevators at Belvedere and sometimes the wait was pretty long. I ended up taking stairs from 9th floor.
Memphis, Tennessee
Positive section of review
The location is good. The hotel is classic and quite nice in common areas. 24:7 dining options and Room service was nice.
Negative section of review
To be quite honest, I was quite disappointed in my stay. I was recommended the Peabody by a family member with high praises. I’m not sure what happened with my stay. The staff was very friendly on check-in, then when I arrived in the room, there was a loud beeping noise coming from the Maintenance or vending area across the hallway from my room, however, they fixed that quickly. It all really fell apart once you start looking inside of the room. There were stains on the mattress cover, stains all over the bed skirt, the bathroom shower leaked the entire time, the toilet was not clean and had “residue”- we will say- all over, there were paint chips all around the bathroom, the vanity was rocking and had come off the wall, the outlets in the bathroom did not work, and the closet smelled like cat urine. I have no interest in posting a bad review without talking to the staff and letting them know everything going on, but the response that I received when checking out is what brought me to posting this. I told the front desk clerk snd told her I had photos and videos to explain and she immediately had a glazed response and said “ I’m sorry ma’am, would you like a copy of your receipt?” Completely disrespectful. That is the response that I would expect from a large chain at a much lower price point. Given the price point and the reputation of the Peabody I expected much more.
Cheshire, Connecticut
Positive section of review
The room was clean and adequate for a night's rest.The shower was powerful.The bed was comfortable.
Negative section of review
No breakfast available or if it was, it was not highlighted. The soaps, shampoo, etc were of very poor quality and quite limited. The heating/AC unit was very loud and needed to turn it off.
Mount Shasta, California
Positive section of review
Great location, very pleasant and comfortable home, very nice and cooperative owners❣️
Charlotte, North Carolina
Positive section of review
Second stay was good.
Negative section of review
It was a used wash cloth left in the shower and towel hanging on back of the bathroom door. It's kinda hard to press the lock code...was getting stuck a little... other than that no complaints...
Brooklyn, New York State
Positive section of review
This is Flatbush.
Negative section of review
Leaving but home is where the heart is 💙.
Gulf Shores, Alabama
Positive section of review
Close to ocean
Negative section of review
The. Info was very outdated . Needs clean furniture, new mattresses , door locks fixed on all doors and air vent needs cleaning out
Boston, Massachusetts
Positive section of review
Location
Negative section of review
Bar service and food service. Not welcoming, very slow
Atlanta, Georgia
Positive section of review
Location
Negative section of review
The staff and the experience were horrible
Myrtle Beach, South Carolina
Positive section of review
The place was Awesome well kept very clean and the people around the area are very friendly..
