1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
Location is great. Rooms are small and pricey, but that's difficult for NYC. Hotel provided two bottles of water in the hotel for four people and then charged me $7 for drinking them.
Negative section of review
I asked twice for a toothbrush and was told each time that it was coming to my room. They never showed up. I waited an hour for each time
Cherokee, North Carolina
Positive section of review
The staff was very helpful and friendly everywhere we went. The rooms were large. The bed was comfortable. Starbucks in the lobby was a plus.
Negative section of review
Disclosure of fees. The resort fees were never accurately disclosed and ended up costing more than the room itself. This is legalized theft and needs to be addressed. I will never go back to this resort specifically for that reason.
Pigeon Forge, Tennessee
Positive section of review
Cabin was very clean, lazy river was very nice. We really liked the walking path by the river too. Good location!
Negative section of review
The driveway for the cabin was steep, so my car was not able to go up it. We had to park just a little walk away from it.
Miami, Florida
Positive section of review
Good, but I had problems with the shower and it took a while to change it
Negative section of review
slowness in solving bathroom problems
Santa Barbara, California
Positive section of review
Loved it!! Definitely would rebook in near future!! Thank you!!
Ouray, Colorado
Positive section of review
Breakfast was really good. Lots of choices.
Negative section of review
The rooms were old and outdated. The parking lot really needed to be resurfaced. Once it rained it got muddy and has puddles. Not fun to walk in it to get to your car.
Miami Beach, Florida
Positive section of review
Location and the staff were great!
Negative section of review
The bed was very uncomfortable for sleeping
Hutchinson, Kansas
Positive section of review
The location
New York, New York State
Positive section of review
Clean
Negative section of review
Parking
Devils Tower, Wyoming
Positive section of review
Beautiful, quiet location with plenty of room for our family.